Customer Service Representative

3 months ago

Bristol, United Kingdom Bouygues Energies & Services UK Full time

**Customer Service Representative (Helpdesk) - Nights**:
Bouygues Energies & Services Solutions - Bristol

Bouygues Energies and Services has an exciting opportunity for a Customer Service Representative (Helpdesk) - Nights to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 38.5 hours per week, 4 on 4 off NIGHTS from 19:00 to 07:00 with a one hour unpaid break

**The role**:

- To provide a professional FM Helpdesk service
- To receive calls and enter the details onto the CAFM system to enable the works to be completed
- Contact relevant subcontractor and co-ordinate site visits
- To support the planned maintenance programme by generating jobs and updating the system when work is complete
- Raise Purchase Orders, invoicing, and other ad-hoc administration support to the department
- Working 38.5 hours per week, 4 on 4 off NIGHTS from 19:00 to 07:00 with a one hour unpaid break

**The person**:

- Must have experience of providing excellent customer service ideally in a helpdesk environment
- Knowledge of a CAFM system desirable - Maximo
- Excellent communication skills, both oral and written
- Able to work as part of a team and autonomously
- Well organised and able to prioritise workload
- Good timekeeper and reliable
- Able to work under pressure and to deadlines

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Why Bouygues E&S Solutions?**

Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

**Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.**

**Be Yourself**

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

**In addition, you’ll benefit from**:
Flexible

  • Customer Service Representative

    4 months ago

    Bristol, United Kingdom Kent Recruitment Bureau Full time

    Bristol | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...

  • Customer Service Representative

    4 days ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "content": "At World Duty Free, we're looking for a skilled Customer Service Representative to join our team at Bristol Airport. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they have an enjoyable shopping experience.Key...

  • Customer Service Representative

    4 days ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "content": "At World Duty Free, we're looking for a skilled Customer Service Representative to join our team at Bristol Airport. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they have an enjoyable shopping experience.Key...

  • Customer Service Representative

    3 months ago

    Bristol, United Kingdom Gio Consulting Full time

    **Company Overview**: An opportunity has arisen for a Customer Service Representative position in Bristol City Centre. We are seeking a dedicated individual to join our team in delivering excellent service and ensuring customer satisfaction. **Position: Customer Service Representative** **Location**: Bristol City Centre, UK We are looking for a proactive...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom One Retail Full time

    About One RetailOne Retail is a leading retail company that values its customers and strives to deliver exceptional experiences. We are committed to fostering a culture that respects and celebrates individuality, and we want our colleagues to feel valued and empowered to reach their full potential.Job SummaryWe are seeking a highly motivated and enthusiastic...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightJob Type: Full-timeLocation: BristolAbout Us:4Sight is a dynamic and innovative company committed to delivering outstanding customer service and support. We are seeking a motivated and customer-focused Customer Service Representative to join our team in Bristol.Job Description:As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightJob Type: Full-timeLocation: BristolAbout Us:4Sight is a dynamic and innovative company committed to delivering outstanding customer service and support. We are seeking a motivated and customer-focused Customer Service Representative to join our team in Bristol.Job Description:As a Customer Service...

  • Customer Service Representative

    4 months ago

    Bristol, United Kingdom Kordian Full time

    **Job Title: Customer Service Representative** **Company: Kordian** **Location: Swindon, UK** Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, Kordian wants you to join our dynamic team as a Customer Service Representative in Swindon! **About Kordian**: At...

  • Customer Service Representative

    11 hours ago

    Bristol, Bristol, United Kingdom SLS Recruitment Ltd Full time

    Job OpportunityRepresent Clients in a Dynamic EnvironmentSLS Recruitment Ltd is seeking enthusiastic individuals to join our team as Customer Service and Sales Representatives. As a Customer Service, Sales and Marketing company, we are expanding and looking for ambitious people who would like the chance to build a new career in sales and customer service or...

  • Customer Service Representative

    1 day ago

    Bristol, Bristol, United Kingdom SLS Recruitment Ltd Full time

    Job OpportunityRepresent Clients in a Dynamic EnvironmentSLS Recruitment Ltd is seeking enthusiastic individuals to join our team as Customer Service and Sales Representatives. As a Customer Service, Sales and Marketing company, we are expanding and looking for ambitious people who would like the chance to build a new career in sales and customer service or...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeNuffield Health Bristol Hospital is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and business development team, you will be responsible for handling customer enquiries, providing timely and appropriate advice, and...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeNuffield Health Bristol Hospital is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and business development team, you will be responsible for handling customer enquiries, providing timely and appropriate advice, and...

  • Customer Service Representative

    3 months ago

    Bristol, United Kingdom RSG PLC Full time

    **Customer Service Representative - Bristol** Customer Service Representative** **Up to £21,500 per year** **Mon-Friday, 9am-5pm** **Bristol Lake view, Bristol, BS34 8SW** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is...

  • Customer Service Representative

    3 months ago

    Bristol, United Kingdom Diligenta Full time

    **Salary**: From £21500-£21500 **Customer Service Representative - Bristol**: **Customer Service Representative** **Up to £21,500 per year** **Monday-Friday, 9am-5pm** **Bristol Lake view, Bristol, BS34 8SW** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact...

  • Customer Service Representative

    4 months ago

    Bristol, United Kingdom Diligenta Full time

    **Customer Service Representative - Bristol** Customer Service Representative** **Up to £21,500 per year** **Monday-Friday, 9am-5pm** **Bristol Lake view, Bristol, BS34 8SW** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping...

  • Customer Service Representative

    4 months ago

    Bristol, United Kingdom Diligenta Full time

    **Customer Service Representative - Bristol** Customer Service Representative** **Up to £21,500 per year** **Mon-Friday, 9am-5pm** **Bristol Lake view, Bristol, BS34 8SW** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Front of House team at Nuffield Health. As a Customer Service Representative, you will be the first point of contact for our members and visitors, providing a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Front of House team at Nuffield Health. As a Customer Service Representative, you will be the first point of contact for our members and visitors, providing a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to...