Office Assistant

7 months ago

Brierley Hill, United Kingdom Higgs LLP Full time

**Job title**

Office Assistant

**Department**
Legal Services

**About Higgs**

Our vision is to be the independent regional law firm of choice, recognised for having a positive long-term impact upon its people, its clients, its business partners and its community.

When it comes to our people, the team is everything at Higgs - an environment of sharing and collaboration, and a real sense of loyalty to each other and the firm. That is coupled with a desire for everyone to learn and develop. We are always striving to be better. We enjoy what we do. We are genuinely interested in our clients and want them to feel a part of the firm too.

Our approach to our people draws on enjoyment, health & wellbeing, developing talent, technical excellence, training, reward and recognition.

When recruiting, we:

- Value enthusiasm and personality
- Want to be an employer of choice for talented, driven and client-focused people
- Are always looking for the very best to strengthen our team and bring new skills and ideas
- Integrate new people to realise their potential

With over two hundred employees and Members we offer a flexible and unique environment for people to grow their careers. Together we grow.

**Role purpose**
The Office Assistant will perform all support operations including filing, archive management, sending and delivery of fax documents, processing and delivery of all incoming and outgoing mail/messenger and courier items, copying and scanning, and completing general administrative duties as required.
The Office Assistant remains accountable for establishing and maintaining an ongoing service-based relationship with all departments and will be able to recognise the needs and expectations of the Firm’s lawyers, translating these into a responsive service.

**Key responsibilities**
In line with policies and procedures key responsibilities include:
**Filing**
- Return or add documents to existing client files
- Work with NetDocs and/or Visual Files system to log and record documents
- Handle and administer closed files as requested
- Filing and file housekeeping
- Understanding and processing wills and other principle documents
- Maintain all filing and work areas in a tidy and orderly manner
- Collect hard copy files and documents and return files to shelves

**Mail**
- Sort and distribute incoming, sort and stamp outgoing mail
- Record all incoming/outgoing special mail, messenger and courier companies
- Arrange all deliveries and collection times with mail, messenger and courier companies

**Reprographics/Scanning**
- Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
- Follow all stock and consumable procedures. Replenish copiers with all consumables
- Prioritise jobs and run them to meet requirements and deadlines
- Provide photocopying and scanning as per instructions

**Administrative**
- Collect and accurately input relevant information
- Collect and complete any information required for billing or client charge back data
- Ensure that job requests are tracked in BigHand before beginning new request

**Equal opportunities**
- As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs LLP are committed to developing a diverse business by engaging with the widest pool of talent and promoting equality of opportunity for everyone. Our mission is to ensure that everyone is empowered to be the best version of themselves and to have a voice which can be shared, heard and respected.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

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