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Receptionist/administration Assistant

5 months ago

Longfield, United Kingdom Russell Court LTD Full time

Russell Court Nursing Home are a 40 bed Nursing Home based in Longfield.

We are recruiting a Receptionist/Admin Assistant to be front of house and face of our home.

**Russell Court Nursing Home**

**JOB DESCRIPTION**
Position: Receptionist

**Responsible to**: Registered Manager

**Aim of post**:

- To provide the first point of contact for all visitors, ensuring a friendly welcome and the service they require.
- To ensure the smooth running of the reception and administrative functions of the home.
- To provide administrative support to the home manager, clinical staff and other members of the team.

**Responsibilities**:
1. Conduct self in such a manner as not to bring the home or its clients into disrepute.

2. Meet and greet visitors, providing a helpful, warm and friendly welcome

3. To answer the phone, take messages and direct to appropriate person.

4. Make phone calls as requested.

5. Contact residents/families/staff or any other party by telephone as require

6. To input Covid testing and monitor compliance, reporting to the manager.

7. To ensure that all visitors comply to entry requirements and maintain accurate records.
8. Deliver residents post and newspapers.
9. Arrange sympathy cards and any thank you cards as required.

10. Process incoming and outgoing mail.

12. File correspondence as required. Ensure files are kept orderly and in date order.

13. Provide administrative support such as pulling of records, photocopying, faxing etc.

14. Attend and participate in team meeting, taking minutes when required.

15. To provide refreshment for visitors.

16. Make petty cash payments and take petty cash receipts.

18. Assist Administrator to manage six monthly surveys and collate data.

19. Assisting the Administrator in their duties.

20. Check in deliveries form suppliers and delivery notes, ensure the right person is informed of arrival.

21. Order supplies of furniture and sundries, as requested and approved by the manager.

22. Maintain petty cash schedule for payments and receipts

23. Agree cash in tins to petty cash schedules.

24. Basic computer skills, including word processing and excel.

25. Check first aid box monthly and replenish as needed

26. Source birthday cards and gifts for staff and residents.

27. To take control of the Homes Social Media

**Competence and Development**

This role requires the continuing commitment to professional development.

Ø Participation in annual appraisal and personal development planning.

Ø Undertake and training and development as agreed with the line manager at appraisal.

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person