Social Prescribing Link Worker- Primary Care Network

3 weeks ago


Peterborough, United Kingdom Lakeside Healthcare Full time

**About Lakeside**

**LAKESIDE HEALTHCARE **is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

**Living and breathing our values at Lakeside Healthcare**

**Caring & Respect**:Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

**Teamwork & Quality**: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

**About the Practice/Department/Team**

PCNs were introduced in July 2020, as part of the NHS Long Term Plan, to encourage more collaborative and joint up thinking working across GP surgeries with its local communities, providing additional services and programmes to support population health. Since inception, the scope and role of a Primary Care Network is ever evolving, with new initiatives and services being introduced frequently.

**Job Introduction**

Social Prescribing Link Workers give patients time to focus on what matters to them. They are responsible for connecting people within their communities to groups and statutory services that provide emotional and practical support.

Social Prescribing Link Workers will support and aid patients with varying needs, such as those living with long term conditions, those who have a low mood or are isolated, and/or those with complex social needs. The role of the link worker is to provide support to these patients to navigate their needs to improve their health, wellbeing and reduce feelings of isolation with the aim to support patients to integrate in their communities.

As part of the NHS’ Long-Term Plan to drive Universal Personalised Care, it is aimed to benefit 2.5 millions people by March 2024. Social Prescribing is a key component to this.

**What you will do**

As a member of the PCN Personalised Care Team, the post holder will work alongside other Social Prescribing Link Workers, Health & Wellbeing Coaches and Care Coordinators within the PCN and wider business group to provide a service that focuses on “What Matters To Me” for each patients who requires this level of practical or emotional support. An interest in participating in the creation of new services or implementing new ideas, that will benefit local people, is essential.

You will work with patients to provide to support and empower them to take control of their own health and wellbeing. You will work in collaboration with health care professionals, local community groups, statutory groups, and voluntary services to help patients gain access to resources that will help them with debt, poor housing, physical inactivity, and befriending services. You will be a key contact for patients and will enable them to feel the support from their wider community. The post holder will need to have full understanding that each patient that they encounter will be unique, and their needs will require a dynamic approach.

The postholder will need to possess good computer skills to use local IT systems to support caseload working. Knowledge of SystmOne is an advantage, although training will be provided.

As a Social Prescribing Link Worker, you will help patients to create their own support plans. This may require partnership working that includes others that the patient wishes to involve in their care such as other professionals and family members. Care plans should aim to empower patients to take control of their own health, wellbeing, and independence.

You will also be required to understand and be an active member of the integrated neighbourhood, a group of services available within the local community. This is achieved by active networking with local services and utilising and being part of a directory of services within the community. The role will also require you to notice unmet needs within the community, and through working in collaboration with commissioners and local partners, you will support the development of new groups or services which will tackle inequalities in healthcare provision for the people that live within your communities.

**Essential Criteria**
- NVQ Level 3, Advanced Level or Equivalent qualification (preferably in social care).
- Experience of working with the general public, preferably in the social care, healthcare or voluntary se



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