Nhs Administrator/ Care Coordinator 10 Hours Per

2 months ago


Peterborough, United Kingdom Greater Peterborough Network Full time

Are you an organised and experienced Administrator, with good IT skills, looking for a new and exciting challenge?

Can you manage multiple tasks in a fast paced environment, and do you care passionately about making a real difference to people’s lives?

Greater Peterborough Network are looking for a skilled Administrator / Care Coordinator to join in helping to support its many Primary and Planned Care services.

We are a dynamic and responsive team who pride ourselves on our can-do attitude, and seek a like-minded individual of such

This role will see you supporting our Operational and Clinical teams with the delivery of the many different services that we provide for patients throughout the Cambridgeshire and Peterborough ICB.

The role will involve working with different services, and largely consist of general Admin Support duties.

**Typical Daily Duties could consist of;**
- Booking and arranging appointments for patients
- Printing clinical paperwork for home visits and upcoming appointments
- Accurately entering health information on to patient records
- Handling incoming referrals and helping to arrange and coordinate work lists for clinical staff
- Calling patients for daily welfare checks and to confirm upcoming appointments / gather feedback following experiences using Greater Peterborough Network services
- Handling a high level of incoming phone calls and queries
- Liaising and working with GP Practices in Peterborough we provide services for and work in conjunction with

We proudly work with a wide ranging and diverse group of people from different cultural and social backgrounds, so you must be an understanding person, who can work confidently and effectively in a varied, and sometimes challenging environment.

This is a fantastic opportunity for someone to make their mark in a successful, growing healthcare organisation, whilst making a real positive difference to people’s lives.

Working hours would be Saturday and Sunday 09:00 - 14:00 - this is a hybrid role where you will be working from home or based at our office close to Peterborough City Centre.

**Essential Skills**
- Polite and clear telephone manner
- Minimum of 1 years’ experience in a fast paced admin role handling multiple tasks
- Good general IT skills and ability to learn new systems
- Experience working in a public facing role, or experience providing excellent customer services
- Will need to be accurate and have a good eye in attention to detail
- Must be reliable and understand the importance of confidentiality

**Desirable Skills**
- Although not essential, previous experience as an NHS Administrator or Receptionist, or in another NHS service delivery related post, would be beneficial
- Experience using SystmOne would be desirable

**Job Type**: Part-time

**Salary**: From £11.28 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Every weekend
- Weekends only

Ability to commute/relocate:

- Peterborough: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person


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