Office Administrator/customer Service

2 weeks ago


Chorley, United Kingdom Fox Timber Full time

Job description

**Working for one of Lancashire's well established, family run Timber businesses, Fox Timber have been established for over 50 years and have depots at both Longridge and Chorley**

**We’re looking for a passionate and energetic individual, who can work with our current office staff to provide our customers, with the very best in customer service. You would need to be a talented individual who can demonstrate professionalism. You will be ensuring that the highest levels of customer service and administration are achieved.**

**This is a permanent full-time role to assist our existing successful team.**

Duties and responsibilities:

- **Providing quality customer service to all our customers.**:

- **Place and track orders, deliveries, and address day to day queries**:

- **Answer telephones.**:

- **Answer customer queries and explain product information.**:

- **Assist in preparation of quotations, special orders, invoices and proposals to customers.**:

- **Arrange delivery of products and maintain documents.**:

- **Inform colleagues and managers about deliveries.**:

- **Assist with till within our retail shop**:

- **Assist other departments as and when required.**

Competencies:

- **Office administration experience**:

- **Sales office experience**:

- **Ability to work on own initiative and under pressure**:

- **Good command of English language, both written and spoken**:

- **Excellent telephone manner**

Benefits of working with a great company:

- **28 days holiday including statutory holidays**:

- **Pension scheme**:

- **Free parking**:

- **Ongoing training and team development opportunities**:

- **Staff discounts**

***

**Mon-Friday 8-5. Sat 8-1.**

**Working Hours: Mon - Fri 40 hrs week plus Saturdays 5hrs if required (Saturdays usually worked on a rota)**

**Job Types**: Full-time, Permanent

Gross Salary: £24,750 -£28,000.00 per year

Weekly pay

**Job Types**: Full-time, Permanent

**Salary**: £24,750.00-£28,000.00 per year

**Benefits**:

- On-site parking

Work Location: In person



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