Customer Relationship Specialist

3 weeks ago


BurtononTrent, United Kingdom The Business Connection Full time

Join a team where you will provide an efficient and effective service to customers, a sales team and intermediaries, understanding their needs and requirements and working to exceed those wherever possible.

Working as part of the Customer Relationship team, the ideal team member will possess excellent initiative and problem-solving skills. You'll be a strong communicator and have the ability to build effective working relationships with customers, suppliersand other internal stakeholders.

**RESPONSIBILITIES**:
Proposal and Pay Out Processing:

- Manage a number of clients/projects during in-life, ensuring that required customer information is collated, covenant testing is undertaken and annual reviews provided to credit as necessary.
- Work closely with customers, sales and intermediaries to ensure a smooth onboarding and agreement set-up processes
- Ensure all relevant internal checks and reviews are completed accurately and in line with company procedures
- Preparing accurate payments to suppliers, intermediaries and customers

Customer Service:?
- Ensure all company systems are kept updated with relevant customer information and to agreed data quality standards
- Address customer complaints in accordance with policy
- Accurately process customer settlement figure requests from the Sales/Broker Team

Risk & Compliance:

- ?Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.?

**WE WOULD LOVE TO HEAR FROM YOU IF**:

- You're an open and effective communicator, able to build strong working relationships with peers and customers.
- You're able to work independently as well as part of a team
- You'll have a proactive mindset and strong initiative
- You are highly numerate with analytical ability

**IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU**:

- Have an interest in the renewable energy sector and energy generation in general.
- Are good with Microsoft products
- Have previous knowledge and experience of the Financial Services industry and in similar operational or customer facing roles

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and consideredfor all future vacancies.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds.



  • Burton-On-Trent, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** Join the Close Brothers Customer Relationship Team where you will provide an efficient and effective service to Hirers, Suppliers and Brokers (‘Customers’), understanding their needs and requirements, working to exceed those wherever possible, and provide consistent support to the Sales team. **RESPONSIBILITIES** **_ Proposal and...


  • Burton-On-Trent, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** Join the Close Brothers Customer Relationship Team where you will provide an efficient and effective service to Hirers, Suppliers and Brokers (‘Customers’), understanding their needs and requirements, working to exceed those wherever possible, and provide consistent support to the Sales team. **RESPONSIBILITIES** **_ Proposal and...


  • Burton upon Trent, United Kingdom Close Brothers Group Full time

    OVERALL SUMMARYAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join the Close Brothers Customer Relationship Team where you will...


  • Burton-on-Trent, United Kingdom Brite Recruitment Ltd Full time

    **GRADUATE CUSTOMER RELATIONSHIP COORDINATOR** **BURTON ON TRENT** **£23,000 - £26,000** A thriving Financial Institution based in Burton on Trent is looking for Graduate Customer Relationship Coordinator to join their fast-paced, exciting team. **ABOUT THE ROLE** The Graduate Customer Relationship Coordinator will be providing an effective and...


  • Stoke-on-Trent, United Kingdom Data Careers Ltd Full time

    **Customer Relationship Advisor** **Hybrid Role - Staffordshire/Homebased** **Salary: Competitive** Are you passionate about providing excellent customer service and looking for a new challenge? Our client, an expert in Fleet Management Operations provide corporate, international & SME clients with tailored fleet management solutions. We are looking for...


  • Burton upon Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyWorking for an engineering organisation located in Burton Upon Trent. This is a full-time, office-based position. Your new roleYou will act as the single point of contact for internal and external customers via telephone & email, as well as processing orders and general contract administration support. You will be supporting engineers and...


  • Burton-On-Trent, United Kingdom Roundhouse Recruitment Limited Full time

    Administrator or similar that wants to Progress - Confident Communicator - Graduates welcome to apply Administrator (Specialist Progression) £24,000 - £29,000 + Tailored Progression plan + Training + Company Bonus + Company Enhanced Maternity/Paternity Pay + 33 Days Holiday (Increases with Service) + Hybrid Working after Probation + Westfield Health Cash...


  • Newark-on-Trent, United Kingdom The Hiring Portal Ltd Full time

    We are currently working with a specialist fire safety provider who are currently seeking a Client Relationship Executive to join their office based team, The company have developed an excellent reputation as a market leader in the fire safety industry. For well over a decade now the company has focused on supporting fire industry trade users, providing...


  • Burton-On-Trent, United Kingdom Drive DeVilbiss Healthcare Full time

    **Who is Drive DeVilbiss** Drive DeVilbiss has become a leading manufacturer and supplier of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the...


  • Sutton-on-Trent, United Kingdom Project Timber Ltd Full time

    _**Join Our Team: Evening Sales & Customer Service Specialist for a Premier Garden Building Company**_ Are you passionate about helping people transform their outdoor spaces into stunning retreats? Do you have a knack for sales and enjoy providing excellent customer service? If so, we want **YOU** to be part of our growing team at Project Timber, on our...


  • Burton-on-Trent, Staffordshire, United Kingdom Talent Finder Full time

    Customer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...


  • Burton-on-Trent, Staffordshire, United Kingdom Talent Finder Full time

    Customer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...


  • Sutton-on-Trent, United Kingdom Project Timber Ltd Full time

    _**Join Our Team: Evening Sales & Customer Service Specialist for a Premier Garden Building Company**_ Are you passionate about helping people transform their outdoor spaces into stunning retreats? Do you have a knack for sales and enjoy providing excellent customer service? If so, we want **YOU** to be part of our growing team at Project Timber, on our...

  • Estate Agency

    4 weeks ago


    Burton-on-Trent, United Kingdom AMR - Specialist Property Recruiters Full time

    **Status**: Full Time 8.45 - 5.30pm Monday to Friday 9-4pm on Saturdays on a rota basis. **Main Purpose of the Job**: **Relationships**: Reports to: Lettings Director / Lettings Manager Works with: Team members **Main tasks**: - Assist with office reception / provide office cover - Deal with booking of all types of appointments, i.e. viewings and...


  • Stoke-on-Trent, United Kingdom Vodafone Full time

    **Location**:Stoke on Trent / Hybrid 2 days per week **Salary**:Excellent basic salary plus bonus and Vodafone benefits **Working Hours**:Full time 37.5 hours per week - Mon to Fri At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at...


  • Stoke-on-Trent, United Kingdom Vodafone Full time

    **Customer Journey Testing Specialist**: Location: Stoke - 4 days per week onsite at the Stoke Contact Centre **Salary**: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5hrs Weekly - Mon to Fri At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach...

  • Customer Assistant

    3 weeks ago


    Burton-On-Trent, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Sunday: 06:00-14:00** **Monday: 06:00-14:00** **Tuesday: 06:00-14:00** **Wednesday: 06:00-14:00** **Thursday: 06:00-14:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...

  • Customer Assistant

    7 days ago


    Burton-On-Trent, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **Work Pattern** **Sunday: 10:30-15:15** **Saturday: 09:30-17:30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...


  • Burton-On-Trent, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Customer Patient Services Therapy Coordinator** We are recruiting on behalf of a market leading company within their industry. They are looking for customer focused individuals to join a specialist customer service team offering a first-class service to customers/patients and healthcare professionals - doctors, nurses and...

  • Customer Assistant

    3 weeks ago


    Burton-On-Trent, United Kingdom Marks & Spencer Full time

    **Under 18 disclaimer** **Work Pattern**: **Monday: 04:00-11:00** **Thursday: 04:00-10.30** **Saturday 04:00-11:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...