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Inbound Call Centre Operator
3 months ago
Title: Inbound Call Centre Agent
Location: Greater Manchester
Type: Full-time
**Salary**: Competitive
We are currently seeking talented individuals to join our inbound call centre team in Greater Manchester. As an Inbound Call Centre Agent, you will be responsible for handling customer inquiries, providing excellent customer service, and maintaining customer satisfaction.
**Responsibilities**:
- Answering incoming calls and responding to customer inquiries
- Providing excellent customer service
- Resolving customer complaints and issues
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
**Requirements**:
- Excellent communication skills
- Ability to handle multiple tasks and prioritize effectively
- Customer service experience preferred, but not required
- Ability to work in a fast-paced environment
- Comfortable with using technology and computer systems
**Benefits**:
- Fun and engaging work environment
- Comprehensive training provided
- Opportunities for career advancement
- Incentives and rewards for top performers
**Salary**: £20,977.00-£22,277.00 per year
**Benefits**:
- Free parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Oldham: reliably commute or plan to relocate before starting work (required)
Work Location: One location
