Sterile Services Supervisor

3 months ago


Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

A vacancy has arisen in our busy Decontamination department, We require a person with experience in decontamination of medical devices/ and or Supervision in a busy production environment.

Applicants should have a good knowledge of surgical instruments and their decontamination requirements; previous supervisory or training experience would be desirable but not essential.

We are looking for someone with a proactive customer service focus with skills in prioritising and delegating tasks in a busy department to ensure high levels of customer satisfaction and delivering a quality service

To support the Decontamination Services management team in the provision of a quality decontamination service.

To assist the Manager/ Assistant Manager in the day to day running of the Department. Taking responsibility for the first line management of all band 2 staff and day to day supervision of staff in the Sterile Services and Endoscope decontamination units. Ensuring the smooth operation and delivery of service within the Trust.

Responsible for production management of the service and management of the Departments production staff.

Responsible for all aspects of staff training, in line with relevant statue and guidance

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

First line management of all Technicians and Porters, including annual appraisal/ return to work meetings and ensuring all aspects of their roles are conducted satisfactorily. Monitor attendance, timekeeping and behaviour, ensuring compliance with the uniform policy, escalating issues as required.

Prioritise the departments’ production in order to meet customer’s needs, ensuring urgent requests/ trauma instruments, loan sets and any other fast track requests are dealt with efficiently and in a timely manner.

Communicate effectively to ensure relevant information is available to all production staff. Ensure information is passed on and recorded in relation to changes to instrument set specification lists, changes in working practices, training issues etc.

To deputise for Assistant Manager when required, dealing with all aspects of production. Liaising with other Departments and any problems that arise.

To supervise all production staff within the units, ensuring that their work is of the required standard. Monitoring correct use of tracking systems and ensuring all procedures are followed correctly

To organise staff rotas and be responsible for the allocation of duties to all staff. Monitor attendance and timekeeping of all production staff. Ensure sufficient staff are available in both SSD and EDU

Ensure all daily, weekly and monthly checks/ tests are carried out and recorded correctly, any faults recorded and corrective actions put in place.

Take part in the departments on call rota as required

To be responsible for all aspects of staff training, ensuring all staff are competent to fulfil their role; appropriate records are maintained and mandatory training takes place when required. Provide training arising from non-conformances/appraisal/ changes to practice/ complaints and issues arising from audit etc.

Ensure departments training records are maintained in line with procedures and the requirements of ISO13485, developing training plans as required

To communicate closely with the departments and customers, establishing demand levels and priorities. And to deal with problems and non conformances as required.

To ensure that all staff operate machinery and tracking systems correctly, ensuring that adequate training is given and problems are reported to the appropriate person

To liaise with the Estates department and contractors as required to ensure the compliant operation of all equipment; reporting faults as required and ensuring customers are made aware when capacity is affected.

To monitor and ensure adherence to all quality control procedures and assist in the implementation of the Quality Management System in respect of ISO 13485, including conducting internal audits and assisting in external audits as required.

To be responsible for the supervision of weekends/ b



  • Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    First line management of all Technicians and Porters, including annual appraisal/ return to work meetings and ensuring all aspects of their roles are conducted satisfactorily. Monitor attendance, timekeeping and behaviour, ensuring compliance with the uniform policy, escalating issues as required. Prioritise the departments production in order to meet...


  • Luton, United Kingdom Langdons Full time

    **Do you have experience of leading a team and strive to deliver exceptional customer service every time?** **Do you have experience of working in a fast paced, customer service office environment?** **If so, our Customer Service Supervisor role is the role for you!** Here at** Langdons**,** **we have** **an amazing opportunity for a** Customer Service...


  • Luton, Luton, United Kingdom Quantum Pharmaceutical Limited Full time

    **About Quantum Pharmaceutical Limited**We are a pioneering pharmaceutical developer and manufacturer, committed to making a significant difference in the world of healthcare. Our company is part of the Target Healthcare Group, a leading manufacturer and supplier of unlicensed medicines and hard-to-source products.**Our Team**We are a diverse team of...


  • Luton, Luton, United Kingdom Quantum Pharmaceutical Limited Full time

    **About Quantum Pharmaceutical Limited**We are a pioneering pharmaceutical developer and manufacturer, committed to making a significant difference in the world of healthcare. Our company is part of the Target Healthcare Group, a leading manufacturer and supplier of unlicensed medicines and hard-to-source products.**Our Team**We are a diverse team of...


  • Luton, United Kingdom Langdons Full time

    **Do you have experience of leading a team and strive to deliver exceptional customer service every time?** **Do you have experience of working in a fast paced, customer service office environment?** **If so, our Senior Customer Service Supervisor role is the role for you!** Here at** Langdons**,** **we have** **an amazing opportunity for a** Senior...


  • Luton, United Kingdom Dr. Pharmacy Full time

    '''Overview: We are seeking a highly motivated and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for managing a team of customer service representatives and ensuring excellent customer service is provided. This is a leadership role that requires strong communication and analytical skills....

  • Supervisor

    4 months ago


    Luton, United Kingdom Clintons Full time

    About The Role As a Supervisor you’ll form part of the Management Team. You’ll take an active part in motivating and leading the team to achieve sales targets whilst delivering outstanding customer service. Responsibilities: To be successful in the role of a Supervisor, we are looking for: • An ambassador for customer service whose genuine...

  • Flight Supervisor

    3 months ago


    Luton, United Kingdom Pertemps Network Group Full time

    **Job Description**: Flight Supervisor Location: London Luton Airport (LU2 9UY) Shift pattern: Monday to Thursday and Saturday Hours: 40 hours per week **Salary**: £31,200.00 - £37,000.00 We have an immediate opportunity for an experienced Flight Supervisor for an international carrier operating from London Luton Airport (LU2 9UY). The role of the Flight...

  • HVAC Supervisor

    1 week ago


    Luton, United Kingdom Skillmatch Recruitment Ltd Full time

    Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. Due to an increase in upcoming projects, there is now a need for a HVAC Supervisor to join this highly successful and forward-thinking organisation. We are...

  • Office Supervisor

    4 weeks ago


    Luton, Luton, United Kingdom Newstaff Employment Services Ltd Full time £30,000

    Position Overview:Newstaff Employment Services Ltd is seeking a dedicated Office Supervisor to manage the administrative functions for our client. The primary objective of this role is to ensure the efficient operation of a dynamic office environment, which encompasses a variety of administrative responsibilities. Key Responsibilities:1. Oversee daily...


  • Luton, Luton, United Kingdom Central and North West London NHS Foundation Trust Full time

    Position Overview Empowerment through Employment: A Chance to Make a Difference. As an Employment Services Team Supervisor, you will lead a dedicated group of Employment Specialists across various regions, ensuring the delivery of exceptional support to individuals with mental health challenges. Your role will encompass providing guidance, training, and...


  • Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a part time Transcription Assistant Supervisor to join the Transcription Service within the Medicine Clinical Service Lines. Previous secretarial/Typing experience is essential as are excellent audio typing skills as this role will also involve the transcription of dictated electronic clinical letters. You will be...

  • Cover Supervisor

    4 months ago


    Luton, United Kingdom Worldwide Education Full time

    Worldwide Education, The UK's number one supply agency, are looking to speak to experienced Cover Supervisors who are enthusiastic and motivated to undertake day-to-day supply cover in the Luton and BedfordSuccessful Cover Supervisors will be expected to work alongside dynamic, supportive teaching staff and senior leadership teams in various different...

  • Cover Supervisor

    4 months ago


    Luton, United Kingdom Worldwide Education Remote Work Freelance Full time

    Worldwide Education, The UK's number one supply agency, are looking to speak to experienced Cover Supervisors who are enthusiastic and motivated to undertake day-to-day supply cover in the Luton and BedfordSuccessful Cover Supervisors will be expected to work alongside dynamic, supportive teaching staff and senior leadership teams in various different...

  • Reception Supervisor

    4 months ago


    Luton, United Kingdom Lighthouse Hotel Management Full time

    Reception Supervisor - Courtyard by Marriott - Luton Airport **Reception Supervisor**: **Courtyard by Marriott - Luton Airport**: **Full-time, Permanent Position**: **Responsibilities**: - Greeting guests and responding to queries in a timely and professional manner. - Ensuring that reception desks are kept clean and tidy. - Managing bookings, payments,...


  • Luton, United Kingdom Signature Aviation Full time

    **Customer Service (CSR) Supervisor**: **Luton**: **Job Purpose** To provide the highest level of VIP customer service to passengers, crews and guests at all times. To work in the busy CSR team, delivering all associated services and ensuring all services are provided to our customers in a safe and professional manner. On time performance and safety is the...


  • Luton, United Kingdom Swissport International AG Full time

    Overview: **ROLE SUMMARY** The Operations Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members. You will be responsible for leading, motivating, engaging and inspiring all team members to ensure the delivery in line with Swissport procedures, policies and brand...

  • Night Supervisor

    3 months ago


    Luton, United Kingdom Little Vegas Full time

    Job description: Night Supervisor Little Vegas - Luton Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK. Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and...

  • Field Care Supervisor

    3 months ago


    Luton, United Kingdom APT Care Limited Full time

    **APT CARE** **FIELD CARE SUPERVISOR, LUTON** **MUST BE A DRIVER WITH USE OF OWN VEHICLE, **WALKERS - WILL NOT BE CONSIDERED FOR THIS POSITION DUE TO THE NATURE OF THE JOB. APT Care provide domiciliary care to elderly people within their own homes across Luton, with a designated CQC registered manager, office and community teams for this area. APT are...

  • Warehouse Supervisor

    3 months ago


    Luton, United Kingdom MLily UK Ltd Full time

    **Warehouse Supervisor** **Job brief** We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations...