Administration Officer

3 weeks ago

Nuneaton, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Administration Officer - Support Services (Admin and Clerical)**
**Reference no**:Nuneaton 5222423 Pay Rate: £11.18
**per hour** PAYE
**An Administrator is needed to provide effective administration support to the Service Unit and to relieve professional, technical, and managerial employees of administrative work so they can make best use of their time and expertise.** Key responsibilities:

- Manage own time effectively, balancing routine tasks, interruptions, and more complex tasks/personal projects with minimum day-to-day supervision.
- Provide an effective and comprehensive administrative support service to the Service Unit as part of a generic team.
- Develop and maintain a detailed understanding of the more complex support services required by a specialist service area and/or more specialised administrative roles to make an individual contribution to the team, and to communicate this specialised knowledge to explain processes to customers and other officers
- Respond to phone and counter enquiries referred from the Customer Services team and from colleagues, listening carefully to enquiries, service requests and complaints, and communicating clearly, sensitively, and impartially to achieve positive outcomes
- Initiate, prepare, maintain, and update reports, lists, correspondence, statistical and management information, records, and registers.
- Process invoices, purchase orders and other transactions.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**: Qualifications/Experience:

- Recent experience working within an administration environment.
- Experience of dealing with the public in a service environment.
- Educated to Level 2 on the National Qualifications Framework, to include English and Maths.

Skills/Technical skills:

- Proficient in the use of Microsoft packages, to include word and excel.
- Be able to communicate in a clear and accurate manner, both verbally and in writing.
- Ability to maintain accuracy whilst dealing with high volumes of data.
- Ability to remain self-motivated whilst meeting conflicting deadlines.
- Ability to work on own initiative whilst also sharing ideas and work within a team environment.

**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Full Driving licence, access to a vehicle or access to means of mobility support.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Nuneaton 5222423**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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