Front of House Staff

3 months ago


Lincoln, United Kingdom Old Rectory Spa Full time

We are seeking an enthusiastic and customer-oriented Front of House Staff member to join our renowned health spa and contribute to our mission of promoting well-being and relaxation.

As a Front of House Staff member, you will be the first point of contact for our clients. Your warm smile, impeccable communication skills, and attention to detail will ensure that every guest feels welcomed and valued. Your responsibilities will include:

- Greeting and welcoming guests with a friendly and professional demeanor.
- Assisting clients with appointment scheduling and inquiries, both in person and over the phone.
- Managing reservations and maintaining an organised schedule.
- Providing information about our services, packages, and promotions.
- Coordinating with the spa therapists to ensure smooth operations.
- Processing payments and maintaining accurate financial records.
- Managing inventory and restocking supplies as needed.
- Assisting with general administrative tasks.

**Requirements**:

- Excellent interpersonal and communication skills.
- Strong organisational abilities and attention to detail.
- Positive attitude and ability to thrive in a fast-paced environment.
- A genuine passion for health, wellness, and providing exceptional service.
- Previous experience in a customer service role, preferably in a spa or hospitality setting would be beneficial but not essential.

How to Apply:
**Job Types**: Part-time, Permanent
Part-time hours: 7 per week

**Salary**: £7.23-£10.28 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Work Location: In person


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