Single Point of Access Administrator/reception Team

6 months ago

Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

Completing administration tasks on S1, including scanning onto patient records, registering referrals, checking tasks, updating service user information, running routine reports and registering service users who have transferred in. Confirming appointments via S1. Booking interpreters as requested by clinicians and following up bookings as required. Management and maintenance of meeting room calendars.

Completing other routine administration tasks as requested such as scanning, photocopying, sending out letters/reports, ordering, etc. Providing support and cover for Reception Team, as required, in the post holders base of work. Communication Acting as the first point of contact for service users and professionals; providing and receiving all communications efficiently and effectively, demonstrating a customer service attitude, especially where there may be barriers to understanding or contentious discussions. Using tact and diplomacy to de-escalate emotive situations.

Acting in accordance with the Trusts complaints procedure where required. Maintaining positive relationships and communicating with colleagues across the service. The post holder will be required to handle sensitive information provided by service users in a confidential manner. Providing and receiving routine information from the following: Managers at all levels throughout Cambridgeshire Community Services (CCS) NHS Trust CCS employees Service users Contribute to CCS internal communication strategies ensuring effective two-way communication and engagement within the organisation.

Budgetary Responsibility Orders stationery, maintains stock control as required. Ensure cost effective and efficient use of equipment and resources. People Management Maintaining own professional development and requirement to take part in appraisal and KSF process. Clinical and Practice Governance Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. The post holder must adhere to the Trust risk assessment and risk management processes The post holder must adhere to infection control policies and procedures Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust. The post holder must participate in clinical and safeguarding audits as required he post holder is required to participate in relevant emergency preparedness process for their team. General Safeguarding people responsibility Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.

There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care. Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.

**Those most in need of protection include**: Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory, and mental impairments, and those with learning disabilities. The post holder must at all times carry out their duties with regard to Cambridgeshire Community Services NHS Trust Workforce Diversity and Inclusion Policy. To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff. All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

  • Administrator

    6 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    To carry out a range of administrative and secretarial duties to support the community paediatric team using electronic patient management systems to register, process, check, update, and discharge patients. Provide the administration for safeguarding medical service, on a daily basis, provided by the Community Paediatric Service including taking enquiries,...

  • Administrator

    6 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Do you have strong communication and interpersonal skills? We are looking for an enthusiastic and motivated Band 3 Administrator to join our Community Paediatric Administration Team, The role is varied, fast paced and the priorities of the role can change quickly, so we are looking for someone who is both proactive and reactive. Why not click on the link...

  • Reception Clerical Officer, Emergency Department

    6 months ago

    Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

    An exciting opportunity has arisen to join team of Band 2 Clerical Officers at Hinchingbrooke Hospital. Working with a busy team of administrative and clinical staff within the Emergency Department this is a very rewarding role. You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our...

  • Service Administrator

    5 months ago

    Huntingdon, United Kingdom Access Platform Sales Ltd Full time

    **Key Responsibilities**: - Administration of service department including making bookings, liaising with subcontractors and suppliers, preparing quotations, invoicing, processing warranty claims and diary management - Dealing with invoice queries - Providing administration support to the service team **Knowledge, skills and experience required**: - Must...

  • Reception Teacher

    2 months ago

    Huntingdon, United Kingdom CV-Library Full time

    We are currently looking for an experienced Reception Class Teacher for an excellent, supportive school in the Huntingdon area. This postion is a maternity cover post and will start at the beginning of November. In order to be considered for this role you will need to: be an experienced EYFS teacher have qualified teacher status in the UK be able to...

  • Reception Teacher

    4 weeks ago

    Huntingdon, United Kingdom Vision for Education - Cambridge Full time

    We are currently looking for an experienced Reception Class Teacher for an excellent, supportive school in the Huntingdon area.This postion is a maternity cover post and will start at the beginning of November.In order to be considered for this role you will need to:be an experienced EYFS teacherhave qualified teacher status in the UKbe able to provide...

  • Business Administrator

    6 months ago

    Huntingdon, United Kingdom Ministry of Justice Full time

    **Business Administrator - HMP Littlehey - 77930** **£25,752 - £27,116** **Huntingdon**: **Organisation Level** Delivery - The jobs at this level will be task focused delivering defined activity or services. **Overview** Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work...

  • Business Administrator

    5 months ago

    Huntingdon, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,752 - £27,116 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East of England City/Town 1 - Huntingdon Building/Site 1 - HM Prison Littlehey, PE28 0SR Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Flexible Working Role Type 1 -...

  • Reception Clerical Officer, Emergency Department

    6 months ago

    Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

    An exciting opportunity has arisen to join team of Band 2 Clerical Officers at Hinchingbrooke Hospital. Working with a busy team of administrative and clinical staff within the Emergency Department this is a very rewarding role. You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our...

  • Sales Administrator

    6 months ago

    Huntingdon, United Kingdom House of Flags Ltd Full time

    **House of Flags Ltd** is a well established, market leading supplier or large format digital print, flagpoles and visually effective display solutions. The company offers its customers a complete solution from design, manufacture, through to installation. **The Main Purpose of the Job** - Efficiently processing orders and contract accounts (via CRM and web...

  • Sales Administrator

    6 months ago

    Huntingdon, United Kingdom House of Flags Ltd Full time

    **House of Flags Ltd** is a well established, market leading supplier or large format digital print, flagpoles and visually effective display solutions. The company offers its customers a complete solution from design, manufacture, through to installation. **The Main Purpose of the Job** - Efficiently processing orders and contract accounts (via CRM and web...

  • 0-19 Healthy Child Programme SPA Admin Assistant

    5 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Are you a self-motivated, enthusiastic and conscientious person looking for a new opportunity? Would you like to be part of a team that plays a crucial role in ensuring great patient / service user care to children, young people and their families / carers? If so, then we have the role for you. We are seeking one administration assistant to join our 0-19...

  • 0-19 Healthy Child Programme SPA Admin Assistant

    6 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Are you a self-motivated, enthusiastic and conscientious person looking for a new opportunity? Would you like to be part of a team that plays a crucial role in ensuring great patient / service user care to children, young people and their families / carers? If so, then we have the role for you. We are seeking two administration assistants to join our 0-19...

  • Outpatients Booking Clerk

    7 months ago

    Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

    To provide comprehensive administration to support Reception, Booking Teams and Contact Centre within Outpatients. To be fully conversant with the Trust appointment systems and extract data from waiting lists to book patients in date order and clinical/risk priority Point of contact for patient, GP surgeries and other parties for enquiries, cancelling and...

  • 0-19 Healthy Child Programme SPA Admin Assistant

    5 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Are you a self-motivated, enthusiastic and conscientious person looking for a new opportunity? Would you like to be part of a team that plays a crucial role in ensuring great patient / service user care to children, young people and their families / carers? If so, then we have the role for you. We are seeking one administration assistant to join our 0-19...

  • Administration Assistant

    8 months ago

    Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic and committed Administration Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Cambridgeshire. Based at Huntingdon OR Wisbech OR Cambridge. To provide call taker, reception, front of house, appointment booking for...

  • Medical Secretary

    7 months ago

    Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

    Demonstrate initiative, tact and ensure confidentiality is maintained at all times. To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals. Main Duties and Responsibilities TEAMWORK Maintain close working relationships with colleagues within the specialty....

  • Assistant Camhs Administrator

    6 months ago

    Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are currently looking to recruit an enthusiastic and motivated administrator to join the Children and Adolescent Mental Health Service Team based in Huntingdon. You will also support other administrative staff where needed with printing, scanning and uploading documentation to our patient record system and other general administrative duties as...

  • Senior Conveyancing Administrator

    3 weeks ago

    Huntingdon, Cambridgeshire, United Kingdom Busy Bee Recruitment Full time

    Job Title: Senior Conveyancing AdministratorJob Type: Permanent, Full-timeWe are seeking a highly organized and efficient Senior Conveyancing Administrator to join our team at Busy Bee Recruitment.Key Responsibilities:Prepare and manage documents and correspondence via audio-typing and word processingManage client files, including filing, storage, and...

  • Support Services Administration

    5 months ago

    Huntingdon, United Kingdom Ministry of Justice Full time

    **Support Services Administration - HMP Littlehey - 77256** **£19,355** **Huntingdon**: **Organisation Level** **Support** - The jobs at this level will be task focused supporting defined activities, services or operations. Band 2 **Overview** Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their...