Reception Clerical Officer, Emergency Department

7 months ago


Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

An exciting opportunity has arisen to join team of Band 2 Clerical Officers at Hinchingbrooke Hospital. Working with a busy team of administrative and clinical staff within the Emergency Department this is a very rewarding role.

You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our computerised Patient Administration System, maintaining patient records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems. You may also be required to assist the ED administration team with basic office duties.

If you are seeking a challenge and possess the skills required this could be the right job for you.

You will be supporting the booking in process of patients arriving to our department for the following variety of shifts:
**Ambulance Booking in Reception**:
07:30-18:00 hrs

18:00-02:30 hrs

**Main Reception**:
07:30-18:00 hrs

09:00-20:00 hrs

18:00-midnight hrs

Night shift 20:00-08:00 hrs

Please be aware this role requires shifts covering a 24 hour period. The shifts outlined above are the current shift patterns available however, please be aware that these shifts may change in the future depending on the needs of the service.

Assisting in the administration for the reception area in the Emergency Department this post requires keyboard skills, customer service experience and the ability to multitask whilst working within a busy fast pace environment.

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
**NHS Pension Scheme**:
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).

Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia

Please refer to the Job description and person specification for further information regarding the role.



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