Regional Admin Support

6 months ago

StokeonTrent, United Kingdom Equans Full time

**Requisition ID**: 52564**Domain**: Support Services/Customer Services and Administration**Contract type**: Permanent**Schedule**: Full-Time**EQUANS is looking for a Regional Admin Support to join our team in Stoke-on-Trent, ST4 on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.**

Equans is one of the leading Facilities Management service providers, delivering a full range of property management services to the public and private sector.

Equans provides Facilities Management Services to the His Majesty’s Court and Tribunal Service (HMCTS) across mainland Britain. Working across our southern region (London, South-East, South-West) the role of Regional Admin Support will play a key part in facilitating the delivery of services, supporting the management function, and bringing about lasting improvements to service delivery.

Reporting into the Account Director, Key focus areas will include delivery of KPI improvements, management of workflow tasks, reduction in work order volumes, reduction in work in progress (WIP) and support in closing out historic backlog issues.

You will work closely with the team but be expected to demonstrate the ability to work on your own initiative.

**What will you deliver?**
- Key subcontractors’ reviews
- Proactive review of heating issues
- Plotting processes - OT tracking process / proactive stat M1
- Inductions PowerPoint and engineer guide / resources
- Escalations and escalations tracker
- Engineer productivity report - engineer time report / Masternaut
- Supporting Helpdesk on KPIs - compliance and RW
- Supporting with audits
- Supporting with clearing WIP and debt
- Backlog management
- Cover vacancy/leave as and when required
- Supporting jeopardy management
- Diary assistance
- Meeting assistance and note taking
- Client reporting
- Internal reporting.

**What can we offer you?**

On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app.

**Who are we looking for?**
- Previous experience within Administration
- Good attention to detail
- Excellent communicator.

This role includes a Baseline Personnel Security Standard check therefore ability to pass is essential.

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

**What’s next?**
- At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network._
- For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements._

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

**Code: CUSENG

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