Admin and Clerical Assistant

3 months ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

Admin and Clerical Assistant (Part Time - 7.5 hours per week) - Band 2 - Crisis Care Centre, Harplands Hospital:
Are you an experienced clerical worker? Are you looking for a challenge? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an Admin and Clerical Assistant within our secretarial team.

Primarily working for the Crisis Care Centre, you will have excellent communication skills, recent secretarial/administration experience and be well organised.

**In return we can offer you**:
A supportive & friendly working environment

Active encouragement to learn and develop within your role

Dedicated career pathways and great opportunities for continuing professional development

Commitment to, and support for your wellbeing

This role is to support the Administration and Clerical function across the management and admin portfolio in order to provide seamless customer service to both internal and external customers.

AWARDED TRUST OF THE YEAR

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.

Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.

In return we offer;
A competitive progressive salary

We cover the cost of your DBS Check (£44)

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

Free parking

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Providing and receiving routine information to inform work colleagues, patients, clients, carers, the public or other external contacts. In particular, this will involve:
Respond appropriately to requests for information

Act on correspondence - referring to the appropriate person as required

Providing routine information to manager and colleagues

Answering routine queries from patients/clients/carers/colleagues/public or other external contacts

Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing

Handling telephone queries including a shared responsibility for reception duties

Assisting patients/clients/relatives during incidental contacts



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