Process Administrator P2p

2 weeks ago


Leeds, United Kingdom Sopra Steria Full time

Are you looking for a step into the wonderful World of Finance? Are you passionate about service excellence and delivery? We have a phenomenal opportunity for a process administrator to join us, as part of the Supplier Maintenance Team within NHS SBS. This position will require high standards in quality and attention to detail in order to ensure that an excellent standard of service and a high level of customer satisfaction is delivered and maintained.
NHS Shared Business Services provides Financial Services to our client NHS organisations. The Supplier Maintenance Team provide a customer-focused, outcome-measured service. Team members are supported in their development and there is a growth opportunity to enable us to thrive through continuous professional development.

**What you'll be doing**:

- Updating supplier account details via the database
- Handling queries received by telephone or electronic communication within agreed guidelines and parameters
- Consistently delivery and achieve against SLA’s, Targets & KPIs.
- Actively seeking and suggesting service improvements identified through daily processing

**What you’ll bring**:

- Ability to prioritise workload to meet daily targets
- Great written and verbal communication skills
- Confident user of Microsoft Office - Word & excel

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you
**Employment Type**: Full-time, Permanent
**Location**: Leeds - Hybrid working pattern, once a month in the office
**Security Clearance Level**: BPSS
**Internal Recruiter**:Chloe
**Salary**: £23,000

**Benefits**: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

**Loved reading about this job and want to know more about us?**
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
**Would you like to join us on our journey?



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