Claims Assessor

Fancy a challenging, yet rewarding new opportunity?

We’re recruiting for a Protection Claims Assessor to come and be part of a great team, to underwrite and assess our Life and Disability claims, complying with controls which ensure claims are paid to legitimate claimants under LV=’s Protection products.

This is a permanent position, which will offer flexible home/hybrid working from either Bournemouth, Hitchin or Exeter offices once fully trained and competent in the role

**About you**:
We’re looking for someone with claims experience who is empathetic, due to the nature of calls you will be handling, a real people person You’ll need to be able to work under pressure and have a keen eye for detail. You will need to be good with numbers and a great communicator.

**Details**:

- You’ll assess Life and Disability claims in accordance with specified departmental procedures, hence determining the level of benefit to be paid.
- Ensure that all claims decisions are capable of being explained and justified, in order to prove that fair and consistent standards are being applied.
- Comply with regulatory and statutory standards and controls, both auditory and departmental, whilst maintaining up to date medial knowledge sufficient to enable the underwriting of claims.
- Correspond and communicate with both internal and external customers and service providers.

**Why work for us?**:
Go on, bring your true self to LV=.

**Rewards and Benefits**:
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work.
- 26 days' holiday - which increases after two years’ service to 28 days
- The opportunity to buy or sell up to five days’ holiday
- An annual bonus scheme based on company and personal performance
- Flexible benefits - Cycle to work scheme/Health Assessment/Personal Accident Insurance/Critical Illness/Private Medical Insurance/Dental Insurance
- A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14%
- Group Life Assurance 4 x basic pay to your dependants - you’ll have the option to increase to x 8 times cover
- Group Income Protection, if a member of the Pension scheme and reached 5 years’ service
- Employee Assistance Programme (EAP) service for support through difficult times in your life
- Virtual GP service
- Shared parental leave
- You’ll receive up to 20% discount on our life products for you and your immediate family.