Payments Process and Programme Specialist

4 weeks ago


Darlington, United Kingdom BT Full time

Payments Process and Programme Specialist

**Job Req ID**:10626**Posting Date**:07-Feb-2023**Function**:Business Services & Operations**Location**:Darlington (R823), Darlington, United Kingdom**Salary**:Competitive + Excellent Benefits**Closing Date: Tuesday 28th February**
- Group Business Services (GBS) is a global operational unit which allows BT to benefits from the economies of scale and expertise we get from doing things once. It lies at the centre of BT's transformation; enabling the Customer Facing Units (CFUs) and Corporate Units (CUs) it supports to deliver brilliant customer experience effectively and efficiently.**Why this role matters**Responsibilities**:

- Deliver across multiple large scale programmes and projects - ensuring that payments requirements are captured and delivered
- Input to service reviews for suppliers in the payments arena, with management of some contracts
- Ensure any regulatory/legal payments requirements are covered in any process, controls or system
- Engagement throughout the design and delivery processes - ensuring good governance, comprehensive testing, and roll out plans into operational teams for any changes
- Provide support and align with various stakeholders to drive consistent standards
- Champion iniatives that aim to remove duplication of effort across projects, suppliers or operational delivery
- Provide process and system insight to enable recommendations on best way forward
- Influence up and down stream process and controls to minimise errors "order to cash"

**Required Skills/Experience**:

- Experience of operational payments processes and methodologies for large scale global organisations
- Capability to influence senior stakeholders at all levels across the business
- Good communication skills with the ability to build great working relationships
- Willingness to continuously learn and develop knowledge of the ever changing payments environment to ensure BT is future proof in its strategic plans

**Benefits**:

- 10% on target bonus
- 25 days annual leave (plus bank holidays)
- Generous Pension Scheme
- BT Share Plan
- Discounted BT products including TV, Mobile and Broadband
- Flexible working arrangements


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