Account Executive

6 months ago

Cardiff, United Kingdom Alcumus Full time

**Description**:
**Creating Safer Workplaces for Everyone.**

**We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.**

**What that means day to day**:

- Consult with customer base over phone predominantly, both inbound and outbound, to existing contractors to renew their membership of the Safecontractor product, working to productivity
expectations, milestones, and KPI’s set.
- Take a consultative approach to overcome any concerns/objections from existing members.
- Encourage customers to purchase additional SafeContractor and Alcumus products after
establishing need (cross-sell and upsell targets).
- Ensure CRM is kept up to date with correct information relating to the contractor.
- Recommend new ideas and methods of working to ensure that a high conversion rate of
contractors renewing the membership is attained.
- Contribute to group coaching sessions and discussion with an objective and progressive mindset.
- Work to a daily productivity plan focused on key customer milestones and churn risks, ensuring
your customer retention rates are progressing aligned to team expectations.
- Respond effectively to contractor queries regarding the membership, including basic risk
management requirements, and membership perks are promoted.
- Achieve individual and team KPI’s

**What you’ll need to be successful**:
**To be successful in this role, you will require telesales, objection handling and customer service experience. You will need to be able to articulate and deliver an effective sales process. You will have demonstrable successes in a sales/retention role, working to revenue and KPI targets. You will need to be highly organised to ensure each client is effectively communicated with in a timely manner. You will need to be creative, dynamic and enthusiastic**

**You will need to posses excellent communication and interpersonal skills, with a positive outlook to work, with the ability to work under pressure. You will be able to work effectively within a team - supporting colleagues where required. You will need to be competent with Microsoft Office Applications (Word, Excel, Outlook).**

**What you'll get in return**:
Alcumus has a **hybrid workplace policy, **where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
**Personal Health & Wellbeing / Benefits**

> Enhanced Parental Leave

>Generous annual leave

> Healthcare Plan

> Annual Giving Day - an extra day to give back to yourself or your community

> Cycle-to-work Scheme

**Future Planning**

>Pension scheme with employer contributions

> Life Assurance - 3X base salary

> Rewards Program - access to discounts and cashback

> LinkedIn Learning License for upskilling & development

**Interested but don’t feel you meet all the requirements?**

**Bring Your Whole Self to Work.**

**What you can expect if you apply**:

- An interview process consisting of:

- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

**About Alcumus**:
**What we stand for**:
Our values are the core of our business and fundamental to the way we work. In your role, you will;
- **Be a team player** - working collaboratively and being consciously inclusive with your colleagues
- **Be brave** - sharing your ideas, challenging the status quo, and taking responsibility for the part you play
- **Know your stuff** - continuously developing your skills and expertise, with the support from our many learning offerings
- **Enjoy the journey** - contributing to a positive working environment that enables you and everyone around you to be at their best

**Equal Employment Opportunity**

If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.
- Follow #careerswithalcumus to keep up to date with new vacancies and experience the everyday life at Alcumus._

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