Patient Pathway Coordinator

4 weeks ago


Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

Patient Pathway Coordinator (PPC) Antenatal

The antenatal department is seeking a highly motivated individual to fill a Secondment PPC role at Epsom General Hospital. This is an opportunity to gain a full understanding of the maternity pathway from referral into the Trust through their journey.

You will work with your administrative teams supporting the consultants and their clinical teams. Reporting to the Service Coordinator, the PPC will undertake a wide range of patient focused tasks working with colleagues such as Consultants, Junior Doctors, Managers and also with patients and their carers/relatives.

This role is central to the successful delivery of the patient pathway, and full training will be provided.

The postholder will assist the provision of the highest quality patient care through dedicated administrative and clerical support to medical and nursing staff and continuous improvement.

Based in a specialty clinical team, the post holder will support all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment &/or discharge.

The postholder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care by assisting the Patient Pathway Coordinators and by being an accessible, customer focused and knowledgeable point of contact.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements.



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