Business Support Manager

4 weeks ago

Edinburgh, United Kingdom Crossreach Full time

**CrossReach, one of Scotland’s leading social care providers, have a recruitment opportunity for an experienced Business Support Manager to lead our Counselling Support and Administration Team based in Edinburgh.**

CrossReach has Counselling Services located across Strathclyde, Lothian and the North, supporting mental health and wellbeing. Together we offer a broad range of face to face and distance counselling for adults and families, including, perinatal, workplace,relationship, substance use, and children and young people services, as well as counselling in schools.

For you, this is the chance to use your breadth of business administration and management expertise and experience, to lead and development our highly valued of the administrative support team. A key role will be working in partnership with our counsellingteams to ensure the highest professional standards for our clients.

This work can be challenging as well as fulfilling. At CrossReach, we place empathy and understanding at the heart of everything we do. We value each individual - an approach we extend to all the people that use our services and all the people that workfor us too. You will have access to extensive training opportunities and to be part of our uniquely supportive environment. CrossReach offers a benefits package which includes: employer contributory pension, healthcare scheme, generous holiday allowance andflexible working patterns where possible

What the team have to say about working for CrossReach:
"Just as CrossReach are there for their clients whatever their need is, they equally value their staff - there’s no cookie cutter approach as we’re all seen as individuals."

"People take the time to really get to know each other and the way we all work. You’re not forced to be a certain personality type, as they focus on people’s strengths."

"They cared about me beyond just the work I was doing. They helped me through the more challenging times in my transition to a new life. I have lifelong friends here and met people who have made a massive impact on my life."

This vacancy is for a full time post but we can be flexible and are open to job share/part time working.

Salary is pro rata of 40 hours per week for part time hours.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact.

**Main Function**

Reporting to the Managing Co-Ordinator, and working as part of a team with Clinical Managers based in the East or North and West, the Business Support Manager, will lead and develop a team of administrators in the fulfilment of the following:
**Main Duties**

**Key Responsibilities**

**General**
- Monitor and maintain all administrative processes and procedures for all services within scope.
- Ensure team is motivated to provide the highest level of service to all (staff, clients, volunteers and external third parties) providing effective coaching and guidance as required.
- Contribute to and maintain a culture of continuous improvement with changes being identified and implemented to achieve improved client satisfaction and efficiency.
- Join Managing Co-Ordinator and Clinical Managers in key operational and strategic meetings (eg project meetings, team meetings) to provide business support as required.
- Support planning and delivery of any new change or transformation initiatives.
- Facilitate and encourage growth in any income-generating initiatives (e.g. Training, EAP, Fast Track).
- To demonstrate and share christian love and support including sharing with others the leading of worship in accordance with crossreach policy and by ensuring all staff meetings are opened with prayer and bible reading.

**Recruitment and HR Management**
- Supporting Clinical Managers and Managing Co-ordinator in end-to-end staff and volunteer recruitment and induction; liaising with HR, other CrossReach stakeholders and external third parties as required (e.g. Disclosure Scotland).
- Recruit and maintain adequate levels of resource in the administrative team (staff and volunteers) to ensure full service coverage and achieve required service standards.
- Staff records (sickness/annual leave/TOIL) are maintained via HR21 and/or other relevant systems/processes.
- Undertake regular team 1:1s and annual appraisals.
- Ensure adequate opportunities for team to undertake CPD and other training opportunities.
- Build a multi-disciplinary and multi-skilled team to support any staff absence requirements.
Monitoring & Evalua

  • Business Administrator

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    **Business Administrator** **Based in Edinburgh City Centre** **£11 per hour + holiday pay** REED Business Support are pleased to be working with an organisation based in Edinburgh City Centre who are looking to recruit a Business Administrator on a minimum 6 month contract. The client have advised there is a strong chance the position will...

  • Senior Account Manager

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are working with a globally recognised Software company that are looking to add to their business with an experienced Senior Account Manager. This is a fantastic opportunity to work for a progressive company that are passionate aboutthe product that they offer with a fantastic name in the market place. If you are a 'partnership...

  • Administrator

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are working with a well-known and highly respected business based within the fleet management sector. With a fantastic name within the marketplace and friendly professional working environment, this is a really exciting opportunityfor someone to join at this time! Role - Administrator Salary - £25,000-£30,000 Location - Edinburgh...

  • Business Support Manager

    3 weeks ago

    Edinburgh, United Kingdom Pontoon Solutions Full time

    Business Support Manager 6 months - with extensions Edinburgh - 2 days onsite a week, 3 days WFH £500 per day via Umbrella Our high-profile Banking client is one of the UK's largest banks and is on a mission to build the bank of the future, and we need help to do it. Continuing their extensive transformation programme, they're redefining what a bank...

  • Administrator Part-time

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    **Administrator (Part-time)** **£11 - £11.50 per hour + holiday pay** **Based in Edinburgh** Reed Business Support are pleased to be working with a welcoming and open charity who are looking to recruit a part-time Administrator on a 2-3 month temporary basis with the possibility of becoming permanent. Working is a picturesque, Georgian era building,the...

  • Senior Project Officer

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are working with on of our clients that are a UK wide not-for-profit organisation with a fantastic reputation within their field. They currently have a fantastic permanent opportunity within their Edinburgh office and are looking to secure the best talent on the market! Role - Senior Projects Officer Salary £31,799 Hours - Full...

  • Projects Administrator

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are working with on of our clients that are a UK wide not-for-profit organisation with a fantastic reputation within their field. They currently have a fantastic permanent opportunity within their Edinburgh office and are looking to secure the best talent on the market! Role - Senior Projects Officer Salary £31,799 Hours - Full...

  • Customer Service Administrator

    1 month ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are currently working with one of our Edinburgh based clients that are on the hunt for a Placement Coordinator. Based in the Fountainbridge are of Edinburgh, this thriving business are going through a period of rapid expansion. They are a leader in their field with a fantastic reputation throughout the UK. - Role - Placement...

  • Senior Information Analyst

    4 weeks ago

    Edinburgh, United Kingdom Reed Business Support Full time

    **Senior Information Analyst** **Based in Edinburgh (Hybrid Working)** **£150 - £180 per day + holiday pay** - 36 hours per week - Immediate start - Hybrid working **Key responsibilities:** - Prepare, analyse and report high quality data, providing robust insight to support evidence-based decision making in our operational teams. - Engage with end users...

  • Clinical Administrator

    4 weeks ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are currently working with a UK wide Scientific company that are on the hunt for a Clinical Research Administrator. This is a fantastic opportunity to join an established and highly respected organisation with the role allowing youto put your strong people skills to use! Salary - £18,000-£21,000 Working pattern - Monday - Friday...

  • Membership Administrator

    4 weeks ago

    Edinburgh, United Kingdom Reed Business Support Full time

    **Membership Administrator** **£11.54 per hour + holiday pay** **Based in Edinburgh City Centre (Hybrid Working)** Reed Business Support are pleased to be working with an Edinburgh based charity who are looking to recruit a Membership Administrator on a temporary basis with the possibility of becoming permanent. The role is expected to last until at...

  • Store Assistant

    4 weeks ago

    Edinburgh, United Kingdom Trinity Business Support Full time

    Trinity Business Support are looking for a Store Assistant for our Edinburgh based client in the Printing Industry. **Job responsibilities**: - Run daily reports to replenish stock holdings for field engineers and customer site stocks. - Pick, pack and despatch parcels including online booking on the parcel carrier website. - Updating the transit of the...

  • Van Driver/installer

    2 days ago

    Edinburgh, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for an experienced Van Driver / Installer for our Edinburgh based client. Our clients are a market leader in the supply of bespoke office electronic throughout the UK. Due to continued growth, they now require an additional Van Driver / Installer to join their team, on a full-time basis. **Duties**: - The...

  • Warehouse Operative

    4 weeks ago

    Edinburgh, United Kingdom Trinity Business Support Full time

    Trinity Business Support are looking for a Installations Operative for our Edinburgh based client in the Printing industry. **Role & Responsibilities**: - Picking orders and wrapping equipment for safe delivery. - Driving the company van for customer deliveries or collections, always ensuring a professional service to uphold the company’s reputation. -...

  • Pa

    4 weeks ago

    Edinburgh, United Kingdom Reed Business Support Full time

    **PA** **£15 per hour + holiday pay** **Based in Edinburgh (with some home working)** - Mainly office based with potential of hybrid - 36.25 hours per week (Mon - Fri) - Start date: ASAP **Key responsibilities:** - Providing comprehensive administrative support to a member of the school leadership team - Acting as a clerk for meetings including taking...

  • Support Coordinator

    2 days ago

    Edinburgh, United Kingdom Victim Support Scotland Full time

    Victim Support Scotland – Empowering People Affected by Crime. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Who We Are? Victim Support Scotland provides support...

  • Business Support Officer

    3 weeks ago

    Edinburgh, United Kingdom Australian Government Department of Defence Full time

    The Role Are you looking for your next career move to apply your administrative skills to support Australian Defence Force capability?  Do you have experience in a business management environment? Future Intelligence Surveillance and Reconnaissance Systems Program Office (FISRSPO) is seeking a highly professional and motivated Business Support Officer...

  • Business Support Officer

    22 hours ago

    Edinburgh, United Kingdom Historic Environment Scotland Full time

    The post sits within the Marketing & Engagement Business Support team primarily supporting the Head of Corporate Communications and their service area and providing wider administrative support to the Business Support Manager and Business Manager of Marketing & Engagement. If you are someone with comprehensive experience working with Microsoft Office...

  • Business Support Specialist

    3 weeks ago

    Edinburgh, United Kingdom LRQA Full time

    Job ID: Location:Edinburgh: Lochside Way Position Category:Administration/Business Support Position Type:Employee Regular LRQA is a leading global assurance provider who specialise in food certification, compliance management systems, supply chain assurance, supplier rating, governance, risk management & performance & process improvements. By bringing...

  • Business Support Manager

    3 weeks ago

    Edinburgh, United Kingdom Pontoon Solutions Full time

    Business Support Manager 6 months - with extensions Edinburgh - 2 days onsite a week, 3 days WFH £Our high-profile Banking client is one of the UK's largest banks and is on a mission to build the bank of the future, and we need help to do it. Continuing their extensive transformation programme, they're redefining what a bank needs to be from the inside...