Career Opportunities: Apprentice Service Advisor

3 weeks ago

Tamworth, United Kingdom Jardine Motors Group Full time

**Overview of role**:

- The apprentice Service Advisor scheme with Jardine Motors Group is fully focussed on your development with the highest standard of training. It’s one of the most comprehensive and sought after schemes in the UK motor industry.- More than 40 years of passion, hard work and innovation has seen Jardine Motors Group grow from a family-run vehicle dealer operation to one of the largest car dealer groups in the UK. Jardine Motors Group represents 16 luxury and premium manufacturers including Audi, Porsche, BMW, Mercedes and Ferrari in over 60 locations across the UK.- We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams. With people at the core of our strategy we are passionate about finding people who are committed, eager to learn and willing to take on new responsibilities. We want people with a positive, friendly and professional manner who are enthusiastic and diligent in their approach to their work and their customers.**Duties, Responsibilities & Person Specification**:

- To perform all work assigned quickly, economically and to Company and Manufacturer standards.
- Creating outstanding customer confidence in the aftersales service offered by Jardine Motors Group by ensuring a professional performance and exceptional commitment to customer care.
- Facilitate the efficient operation of the Service department through the use of all available Aftersales departmental resources to maximise customer experience and profitability throughout all transactions.
- To maintain a high level of competence for the work to be undertaken by undergoing on-site training, attending courses at suppliers and manufacturers and reading technical bulletins as required.
- To ensure the Company image of professionalism and quality of service is maintained when dealing with customers.
- To carry out any other duties as required.
- To attend training (where required) and attain sufficient level of competence to obtain motor vehicle examinations.

**Desired Skills and Experience**:
**Company benefits**:

- As part of our mission to the best motor retailer as judged by you, we believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.- When you join Jardine Motors Group you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.In addition to receiving a competitive salary, you will also have access to a range of other benefits including:
- 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
- Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
- Academic release and enrolment to course.
- Enhanced Maternity/ Adoption/ Paternity leave options.
- Cycle to work purchase scheme.
- Vehicle purchase schemes (across all JMG brands) and preferential parts, service and labour rates.
- Employee care helpline.
- Pension scheme and life assurance.

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