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Sju Collisions Team Clerk

4 months ago


Winchester, United Kingdom Hampshire Constabulary Full time

**Job Details**:
**Job Title**:SJU Collisions Team Clerk - HC615538

**Location**: Mottisfont Court, Winchester

**Salary**: Scale 4, £24,921 - £27,351 per annum

**Hours**:37 hours per week

**Contract**: Permanent

**Closing Date**: Sunday 07th April 2024 at 23:59 hours

**Job Purpose**:
As a Collision Records clerk you will perform a range of clerical tasks on behalf of the Summary Justice Unit (SJU) which will help and support the delivery of an effective and efficient service to both Hampshire & IOW Constabulary and our partner agencies, specialising in managing data relating to road traffic collisions. This will include a range of responsibilities such as inputting Road Traffic Collision (RTC) reports, disclosure of collision evidence to solicitors and insurance companies to assist in facilitating civil claims for damage, injuries and fatal files and support officers in criminal investigations.

**Key Accountabilities include but are not limited to**:
1. Provide generalist administrative support to the Summary Justice Unit, including managing enquiries and, as appropriate, directing more complex enquiries onto the relevant area for resolution.

2. Create, update and maintain records held on the relevant computerised and manual filing system(s) throughout the department, ensuring that the information is accurate, up to date, accessible and compliant with local, regional and national guidelines.

3. To research and provide information and statistics to stakeholders using the appropriate systems in line with legislative and operational requirements. Quality assurance of any information that is received, ensuring the accuracy and consistency of the data. Evidence and escalate any identified issues and, where appropriate, provide advice to support improvements in information quality.

4. Develop a thorough understanding of the relevant legislation and procedures to support the processing of the required legal documentation in line with any service level agreements that are in place.

5. Regularly liaise with multiple internal and external stakeholders to ensure an efficient and effective service is provided.

For more information on the role, please, click here.

**Essential Qualifications**:
Educated to QCF Level 2 (3-5 passes) OR work experience deemed to have brought the post-holder to a comparable level.

**Essential Experience**:
Experience working in a busy administrative environment, undertaking complex administrative tasks to a high standard.

**Competencies and Personal Qualities**:
We are Emotionally Aware Level 1

We Take Ownership Level 1

We Analyse Critically Level 1

Integrity

Public Service

**Contact details for an informal discussion**:
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.