Tenancy Enablement Officer

3 months ago


Walsall, United Kingdom GreenSquareAccord Full time

**Job Title : Tenancy Enablement Officer (part time 20 hours per week)**

**Location: Scheme based - Humara Ghar, 1 Camden St, Walsall, WS1 4JB**

**Hourly rate: £12. 52 per hour -20 hours**

**Contract type: : Maternity Cover - up to 9 months**

**Working hours: Monday - Friday 9.30 - 1.30 (some flexibility allowed)**

**About the role**:
As a Tenancy Enablement Officer you will be responsible for providing an intensive housing management service within a supported housing scheme for adults with low level mental health issues.

You will be responsible for ensuring the delivery of day to day housing management tasks such as
- Processing referrals, carrying out housing assessments and making recommendations about accommodation need when required.
- Liaising with professionals, relatives and care and support staff. Monitoring tenants wellbeing and where necessary referring onto appropriate agencies
- Rent collection and timely management of current and former tenant arrears
- Management of repairs.
- Managing safety and security of the housing scheme
- Effective new client inductions, assisting in the completion of HB and UC claims and ensuring correct benefits are in place for clients
- Responding to incidents of anti-social behaviour

**About you**:

- Housing management and estate management services
- Tenancy rights and responsibilities
- Health and safety
- Social welfare systems
- Safeguarding
- Reporting repairs
- Dealing with voids and referrals
- Carrying out health & safety inspections and fire safety checks

**Our purpose**

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people - whether that's providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

**The GSA Way**

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

**Benefits**

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.

**How to apply**
- _
- If you need any assistance, adjustments or adaptations throughout our selection processes please let us know._



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