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Compliance Officer

7 months ago

Walsall, United Kingdom Poundland Full time

**About the opportunity**:
We are currently recruiting for a Compliance Officer to join our Quality Assurance Team based at our Customer Support Centre in Walsall.

Reporting to the Quality Assurance Controller, the Compliance Officer ensures compliance with quality standards and regulations. The Compliance Officer will have up to date legislation knowledge to keep up to date with any legislation changes across FMCG, including food and non-food and will enable the company's stakeholders to be strategically aware of ongoing changes. The Compliance Officer will liaise with all teams to manage changes to ensure 100% compliance.

The role is a hybrid role, based at our Customer Support Centre (CSC) in Walsall, with the ability to work between 'home' and the CSC.

This role comes with the ability to study for an apprenticeship qualification.

**What you'll be doing...**:

- Ensuring policies and procedures are regularly reviewed and updated to ensure our product quality is maintained and our suppliers understand our requirements
- Building and maintaining relationships with Primary Authorities, 3rd Party test houses and suppliers
- Data capture and reporting, including maintaining licence agreements for cigarettes, alcohol and DVDS in UK and ROI
- Management of customer complaints reporting weekly, monthly and quarterly
- Knowledge of WEEE / Batteries, Plastic Packaging Tax, EPR for data collection and reporting in ROI / UK
- Product Registrations to be completed in line with legal requirements. (CPNP)
- Driving awareness of product quality, consumer safety, labelling and packaging compliance
- Support effective co-ordination of product withdrawals / recalls ensuring customer safety and no compromise to brand reputation

**What you'll need...**:

- Minimum 5 years’ experience within a QA function, within either retail, suppliers or manufacturing environment
- Understanding of product registration requirements in UK and ROI
- Knowledge of UK and EU Legislation
- Internal Audit experience with reporting
- Commercial awareness
- Excellent relationship building skills, with the ability to collaborate effectively with internal and external stakeholders

**What we can offer...**:

- Competitive salary
- Potential to earn bonus
- Company car or car allowance
- Personal private medical care cover
- Free on-site car park
- Onsite coffee lounge
- Discount Card - 10% discount on most purchases in store including PEP&CO
- Family Friendly Benefits
- Loyal Service Awards
- My Staff Shop - exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing - employee assistance programme to support you
- Holiday Allowance - 33 days, along with the option to purchase additional holiday (annually)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
- Pension scheme

**About us...**:
From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We’re on an exciting journey, and you can be a part of it.

We’re part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you’ll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you’re part of our family, we’ll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.