Customer Service Leader

3 days ago

Stansted, United Kingdom Zachary Daniels Full time

**Retail Customer Service Manager - Stansted - Up to £28,000 + 12% Bonus**

**WANT TO CHANGE YOUR CAREER FROM SUPERMARKET RETAILING INTO LUXURY AIPORT RETAILING?**

**This role offers an opportunity for managers within supermarkets to join a luxury brand.**

**Want a role that still offers pace, energy and the buzz that a supermarket brings?**

**Want to experience working with luxury product alongside food & liquor?**

**The Client**:
An International business that is truly leader within travel retail and delivering excellent customer service. The business offers exclusivity on a number of luxury goods including cosmetics, accessories and liquor. This is a multi million pound businessthat can offer fantastic progression opportunities.

**The Role**:

- This is an exciting opportunity for an entry level management position in the business, you will work as part of a team to lead the way in delivering excellent customer service across the store.
- You are responsible for inspiring a team of people to deliver sales and profit targets, through coaching, leading and role modelling exceptional customer service and operational standards within our airport shops.
- This role encompasses commercial thinking and decision making alongside a strong understanding of people management and communication to large teams.

**The Person**:
**You**:

- Are passionate about providing exceptional service - both personally and in a team.
- Are able to understand and communicate the commercial direction of the business in a meaningful way to employees at all levels Role model self-motivation, enthusiasm and professionalism.

**You will have**:

- Previously coached/supervised/managed a number of team members within a service or sales environment.
- A Proven ability to motivate and inspire your people.
- Excellent interpersonal skills.
- Ideal Backgrounds are Department stores, Beauty Account Managers, Luxury Retailers & Fashion Retailers

**Retail Customer Service Manager - Heathrow - Up to £28,000 + 12% Bonus**

BBBH23654

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