Solutions Manager
4 weeks ago
**Solutions Manager
Competitive Salary Plus Benefits
Full Time Flexible Remote Working**
**An overview of the role**
You will work alongside members of the Sales and Product teams to ensure that the client receives a fantastic service during the pre-sales phase through to the contracted proposal being handed over to the Delivery Team. You will also work with the clientto ensure the maximum value is derived from the products and services available that will contribute to their growth and help them achieve their goals. Travel to customer site will be required as necessary.
Responsible for maximising the value of the product to potential new and existing clients.
**Your key responsibilities**
- Lead workshops with new and existing clients to drive high quality solutions proposals which can be contracted for and handed over to delivery teams for implementation
- Directly input / contribute to the product roadmap through interactions and workshop sessions with clients and ensuring this is aligned with wider product and business strategies
- Work alongside with Sales and Product Management teams to deliver proposals for product solutions to new and existing clients
- Collect, manage and maintain traceability of requirements from all stakeholders across the pre-sales process for new and existing clients.
- Create solution proposals for new and existing clients and gain internal approval
- Own the collation of information for RFI's and RFP's for prospective clients during the pre-sales process. Be a recognised expert in the business on the product, the market, relevant technology and the competition.
- Be recognised as a leader in the business and build relations with business stakeholders
- Represent the voice of the customer in senior level management meetings
- Work with the other solutions managers, product management, product marketing and marketing communications to optimise product success
- Be familiar with the business practices, platform requirements and project management framework
- Participate in sprint reviews
- Clearly articulate vision, context and direction of product /feature to and through the pre-sales process
- Collaborate with and support other business teams to drive growth and customer advocacy
What you'll need to succeed
**Qualifications**:
- Chartered Insurance Institute Qualifications (or working towards) would be advantageous. Alternatively, being able to demonstrate a high level of industry knowledge
- Full valid driving licence
**Experience**
**Essential**:
- 5+ years in the insurance industry
- 5+ years as a B2B SW Solutions / Product Manager
- Demonstrable experience taking initiative and working without close supervision.
- Experience of working in pressured environment to strict deadlines
**Advantageous**:
- 3-4 years working in an Agile environment.
- Experience of working with IT systems in a Broking/Insurance environment.
- Experience of gathering and documenting customer requirements.
- Willingness to work outside of core working hours to achieve objectives and tasks
**Skills**:
- Excellent customer relationship and negotiation skills.
- Excellent verbal and written communication skills.
- Excellent time management skills
- Excellent presentation skills.
- Relationship management
- Excellent communicator
**Aptitudes**:
- Customer-facing.
- Clear communicator.
- Strong work ethic.
- Positive attitude.
- Delivery-focused.
- Logically minded.
- Encourages collaboration across departments.
- Calm under pressure.
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