Solutions Consultant

2 weeks ago

Worcester, United Kingdom Open GI Ltd. Full time

Open GI is a leading software development company and a trusted partner to the general insurance industry. Based across the UK and Europe, our support and development services make us a truly diverse organization that offers a range of IT solutions to insurance brokers, insurers, and managing general agents.

It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do.

We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

**Position**:
Delivery of pre
- and post-sales support and consultancy across all Open GI software products to prospective and existing clients with a focus on building partnership and trust both internally and externally.
- and post-sales activities. You will work with the client to ensure the maximum value is derived from the products and services available that will contribute to their growth and help them achieve their goals. Travel to customer site will be required as necessary.

**Your key responsibilities**
- Provide consultancy support to promote the benefits and use of Open GI’s Products and in so doing, enable our customers to get the best from our platforms.
- Delivery of workshops and webinars to further promote our products and educate our clients.
- Administration and management of the demonstration environments, including underlying data and associated collateral (in conjunction with Product Marketing) to best support the customer-facing sales function.
- Delivery of pre-sales demonstrations and requirements gathering alongside our Sales Teams.
- Support of Solutions Managers in Consultancy and Scoping Studies for new and existing clients.
- Assist and input to the ongoing review and evaluation of the Open GI software portfolio through liaison with the Head of Solutions and Product Management Team.
- To wholly understand broker trading activity, the environment, the barriers and the business opportunities and resources available in order to focus activity appropriately including training requirements.
- To establish, build and maintain effective working relationships with internal and external stakeholders.
- To create Customer advocacy of Open GI products and services.
- To generate and share ideas and recommendations to improve productivity and processes.
- To provide an excellent level of feedback to manager and colleagues.

**Requirements**:
**Experience**

***
- Strong relevant experience, ideally with a background in insurance broking.
- Experience of working with and knowledge of mainstream insurance products.
- Understanding of broker trading - IT platforms and related fulfilment systems.

**Qualifications
- Chartered Insurance Institute Qualifications (or working towards) would be advantageous. Alternatively, being able to demonstrate a high level of industry knowledge
- Full valid driving licence as travel for this role will be required

**Other information**:
**Mission and Values**

**Our mission is to be both the Technology Partner and Employer of choice for the UK General Insurance Market. Our values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers**:

- Accountability: We take personal pride in finding solutions and achieving results
- Innovation: We lead the market by being proactive, product-led and forward thinking
- Teamwork: We work collaboratively, recognising and celebrating success
- Trust: We build trust on integrity, transparency and respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

**Benefits package**
- Salary of £31,500 - £38,500 per annum depending on skills and experience
- Company pension
- Bonus opportunity
- Life assurance and critical illness cover
- Cycle to work scheme
- Perkbox - an exclusive platform offering a wide range of discounts and benefits
- Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
- A hybrid approach to work
- Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
- Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups

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