Senior Operations Service Coordinator

4 months ago


Manchester, United Kingdom Page Personnel Full time

Join a highly reputable, operations leading company
- Opportunity to learn and create a new skill set

**About Our Client**:
An exciting opportunity has arisen within my client's reputable health and Safety company based in Manchester for
a Senior Operations Service Coordinator to join our fast-moving team. We are seeking a passionate individual who
be a part of this team as we work to make magic happen.

Key responsibilities for the Senior Operations Service Coordinator:

- Responding and managing customer enquiries with potential and existing clients
- organising engineers diaries, sending jobs to their planners, allocating nearest to what is required
- Generate & provide weekly KPI reports
- Adding clients on to the portal wherever possible
- Chase and process quotes
- Escalating queries where necessary to the relevant staff members
- Handling all aspects of customer requests including complaints in a timely and professional manner

**The Successful Applicant**:

- Great attention to detail
- Exceptional organisational skills
- Ability to work individually and as part of a team
- Willingness to learn and progress
- worked with building and maintaining customer relations

**What's on Offer**:

- £24,000 - £28,000
- Opportunities for quick progression
- No weekend work
- Free on site parking



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