Dedicated Reception/facilities Cover

5 months ago

London, United Kingdom Rapport Guest Services Full time

Job Introduction
**We are recruiting for a Dedicated Receptionist/Facilities cover to join our Rapport team, based in our client’s offices in London, but occasionally, covering reception desks at a few remote locations within reasonable travel distance.**

Our client is one of the biggest tech companies in the world specialising in consumer electronics; manufactures and markets mobile communication and media devices, personal computers, and portable digital music players, and sells a variety of related software and online services, headquartered in California, US. This is a great opportunity to get involved in facilities as well as coordination of Reception.

**_This role is a full-time, permanent role (40 hours per week), Monday - Friday on a shift rota basis between 8 AM and 6 PM, as per the client’s needs. You will be compensated for expenses and travel time._**

This is a great opportunity for someone looking for a fast-paced, innovative, and exciting environment, ensuring the provision of outstanding guest and client service in various locations. If you are warm, energetic and have a real passion for Guest Services, you could be the one we are looking for

As a Dedicated Receptionist/Facilities cover you will be working alongside one other team member whom both cover all holiday/absence for the team. All travel time outside of London given in lieu. If covering holiday/long absence in Swindon, you will stay in a nearby hotel rather than travel back and forth. All expenses paid.

**Main responsibilities**
- Covering the reception desk, performing day-to-day reception and admin duties
- Meeting and greeting clients, visitors and any other key stakeholders
- Managing the meeting room bookings and visitor registration
- Supporting the client with ad-hoc projects
- Liaising with couriers and contractors on site
- Share our Rapport values**:_Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together_**:

- Have a great attitude to service and fantastic work ethic
- Be proactive, adaptable to change, organised, flexible to meet the needs of the business, with great attention to detail and ambition to learn and grow
- Have the ability to work independently and as part of a large team
- Display excellent personal presentation and interpersonal skills
- Be willing to travel
- Ideally, have at least 1 year in a customer-facing role

About The Company
**Why Rapport?**

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
- Some of the benefits you will have access to:_
- Refer a friend Scheme
- Pension
- Life Assurance
- Access to Aviva DigiCare Workplace App
- Access to our Perks at Work Benefits Portal for various discounts
- WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
- One Paid Day for Charity Work
- Employee Assistance Programme

**About the Company**

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

- In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
- We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
- Top 30 Best Places to Work

  • Reception Supervisor

    6 months ago

    London, United Kingdom Reception Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Reception Supervisor** to join our team **Meliá White House** **_About Meliá White House_** **Meliá White House** is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world renowned...

  • Reception Shift Leader

    5 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **Salary package: From £28,000 up £29,500...

  • Reception Administrator

    6 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception Shift Leader

    6 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. We are currently looking for **Reception Shift Leader...

  • Reception Shift Leader

    6 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Reception Supervisor

    5 months ago

    London, United Kingdom Reception Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception & Facilities Coordinator

    6 months ago

    London, United Kingdom Gordon Yates Full time

    Reception & Facilities Coordinator needed ASAP in London. This is a temp role paying £18 per hour. Working hours are 8.30am to 6pm, with an hour lunch break. **Reception Duties 40%** - Answer all incoming calls, messages and queries, fielding and directing to the appropriate person where necessary - Welcoming and coordinating guest and visitor arrivals...

  • Facilities Experience Coordinator

    6 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    About Portico Corporate Reception ManagementWe are looking for a reliable and proactive Facilities Experience Coordinator to join our team in London, on a 6-month maternity cover contract.The role involves delivering an exceptional colleague environment, working closely with the workplace services team, exposed to various aspects of facilities...

  • Facilities and Reception Host

    5 months ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Facilities and Reception Host

    5 months ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Facilities and Reception Host

    6 months ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception and Operations Host

    6 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Facilities & Reception Support

    5 months ago

    London, United Kingdom Jacobs Full time

    **Your Impact**: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for...

  • Facilities & Reception Support

    5 months ago

    London, United Kingdom Jacobs Engineering Group Inc. Full time

    **Your Impact**: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our...

  • Dedicated Cover Receptionist

    5 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **Dedicated Cover - Corporate Reception Services** Rapport is currently recruiting for a Dedicated Cover Receptionist to join the team overseeing the Guest Services and Reception teams in one of our high profile client contracts in Canary Wharf, which consists of multiple buildings in which the teams are based. This is the ideal role for...

  • Reception Manager

    3 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico are on the lookout for a Reception Manager to oversee our small team based in the ground floor of a multi-occupied building in the Waterloo area.The successful Reception Manager will work alongside one other receptionist overseeing the building’s reception operation. They will organise and manage small events and pop ups in the lobby...

  • Reception Team Leader

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception ManagerJob Summary:We are seeking a highly motivated and experienced Reception Manager to join our team at Portico Corporate Reception Management. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our clients and their guests.Key Responsibilities:Manage a team of...

  • Reception and Hospitality Manager

    2 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico have begun the search for a Reception and Hospitality Manager to oversee our small team based at a Law Firm within close proximity to Chancery Lane station.The friendly welcome from our reception and hospitality operations team establishes the first impressions guests and visitors have of our client’s business, along with the service...

  • Reception Team Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...

  • Reception Team Leader

    4 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Reception Team Leader - London Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the...