Current jobs related to Customer Claims Advisor - Manchester - BCA

  • Customer Claims Advisor

    2 days ago

    Manchester, United Kingdom MERJE Ltd Full time

    **Manchester** **Monday to Friday,**_with _flexibility for evening and weekend cover_ Do you want a career within a growing business who are creative and always investing in you and their people? Do you want your next role to be varied filled with career progression opportunities? Are you positive, reliable, and resilient? We are searching for a...

  • Customer Claims Advisor

    7 days ago

    Manchester, United Kingdom MERJE Ltd Full time

    **Manchester** **Monday to Friday,**_with _flexibility for evening and weekend cover._ Do you want a career within a growing business who are creative and always investing in you and their people? Do you want your next role to be varied filled with career progression opportunities? Are you positive, reliable, and resilient? We are searching for a...

  • Inbound Rta Claims Advisor

    7 days ago

    Manchester, United Kingdom Wise Motor Claims Ltd Full time

    **Do you have RTA claims handling experience and a confident telephone manner? Want to be part of a fun, exciting, forward-thinking, fast-growing, supportive team?!** **Wise Motor Claims** are looking to recruit inbound RTA claims handling advisors who can provide the highest standards of quality and customer service, whilst working efficiently in a...

  • Inbound Rta Claims Advisor

    5 days ago

    Manchester, United Kingdom Wise Motor Claims Ltd Full time

    **Do you have claims handling experience and a confident telephone manner? Want to be part of a fun, exciting, forward-thinking, fast-growing, supportive team?!** **Wise Motor Claims** are looking to recruit inbound claims handling advisors who can provide the highest standards of quality and customer service, whilst working efficiently in a fast-paced...

  • Claims Advisor

    6 months ago

    Manchester, United Kingdom 123 Recruitment and Training Full time

    **Claims Advisor** **Salary £23,000 - £25,000 + OTE £45,000 Uncapped** Role Description This is a full-time, on-site role located in Manchester for a Claim Advisor. The Claim Advisor will be responsible for on-boarding new clients regarding their housing claims and related matters, and will work closely with the Admin Team to ensure timely and accurate...

  • Customer Claims Advisor

    6 months ago

    Manchester, United Kingdom BCA Full time

    **Role Title**: Customer Claims Advisor **Location**: BCA Manchester/Hybrid. **Working hours**: 40 hour working week, working 5 days our of 7. 9 hour shifts between 8am - 7pm Monday - Friday and 8am and 5pm Saturday and Sunday **Salary**: £25,324 We’re looking for go-getters, who are ready to make their mark on the automotive industry. This is your...

  • Claims Professional

    1 week ago

    Manchester, United Kingdom Customer Labs Full time

    OverviewWe're a forward-thinking insurance company, Customer Labs, seeking talented individuals to join our Claims Academy in Manchester. As a Claims Professional, you'll play a crucial role in handling motor claims, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.

  • Claims Advisor

    4 weeks ago

    Manchester, United Kingdom The Talent Crowd Full time

    Job Description Claims Advisor - Manchester City Centre Are you seeking a role that offers a balanced work-life schedule, a competitive salary, and the chance to make a meaningful impact?A leading firm in Manchester city centre is looking for a New Claims Advisor to join their dynamic team.This full-time position, Monday to Friday from 9am to 5pm, offers a...

  • Insurance Claims Advisor

    3 weeks ago

    Manchester, United Kingdom First Central Services Full time

    Job Title: Insurance Claims AdvisorWe're looking for an experienced Insurance Claims Advisor to join our team in Manchester. As an Insurance Claims Advisor, you will be responsible for handling insurance claims and providing excellent customer service.The estimated salary for this role is £42,000 - £58,000 per annum, depending on experience.Key...

  • Claims Specialist

    3 weeks ago

    Manchester, United Kingdom Customer Labs Full time

    Job Title: Claims SpecialistAbout the Role:We're seeking a highly skilled Claims Specialist to join our Claims Academy in Manchester. As a Claims Specialist, you'll be responsible for handling motor claims, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.Key Responsibilities:- Undertake roles in line with...

  • Claims Advisor

    7 months ago

    Manchester, United Kingdom FDM Solicitors Full time

    **Title**:Claims Advisor **Reporting to**:Head of Department **Overall Responsibility**:Operations Director **Experience**: A minimum of 1 year experience in sales/telephony/business administration **Type**:Full Time FDM Solicitors is a busy multi-disciplinary practice based in Manchester City Centre who specialise in financial mis-selling, housing...

  • Claims Advisor

    7 months ago

    Manchester, United Kingdom FDM Solicitors Full time

    **Title**:Claims Advisor **Reporting to**:Head of Department **Overall Responsibility**:Operations Director **Experience**: A minimum of 1 year experience in sales/telephony/business administration **Type**:Full Time FDM Solicitors is a busy multi-disciplinary practice based in Manchester City Centre who specialise in financial mis-selling, housing...

  • Claims Advisor

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Claims Advisor - Manchester City Centre Are you seeking a role that offers a balanced work-life schedule, a competitive salary, and the chance to make a meaningful impact? A leading firm in Manchester city centre is looking for a New Claims Advisor to join their dynamic team. This full-time position, Monday to Friday from 9am to 5pm, offers a salary of...

  • Motor Claims Handler

    5 days ago

    Manchester, United Kingdom Customer Labs Full time

    Claims Handler Job DescriptionWe are looking for a motivated Claims Handler to join our team at Customer Labs in Manchester, UK. As a Claims Handler, you will handle a variety of motor claims across differing heads of damage, ensuring fair and timely settlements for customers while adhering to the company's philosophy of claim ownership.The successful...

  • Insurance Claims Specialist

    5 days ago

    Manchester, United Kingdom Customer Labs Full time

    Claims Specialist OpportunityWe are seeking a skilled Insurance Claims Specialist to join our team at Customer Labs in Manchester, UK. This is a fantastic opportunity to work in a dynamic and innovative environment, handling a variety of motor claims and ensuring fair and timely settlements for customers.The ideal candidate will have strong expertise in...

  • Claims Advisor

    4 weeks ago

    Manchester, United Kingdom The Talent Crowd Full time

    Claims Advisor - Manchester City Centre Are you seeking a role that offers a balanced work-life schedule, a competitive salary, and the chance to make a meaningful impact?A leading firm in Manchester city centre is looking for a New Claims Advisor to join their dynamic team.This full-time position, Monday to Friday from 9am to 5pm, offers a salary of...

  • Claims Advisor

    1 month ago

    Manchester, United Kingdom The Talent Crowd Full time

    Claims Advisor - Manchester City Centre Are you seeking a role that offers a balanced work-life schedule, a competitive salary, and the chance to make a meaningful impact?A leading firm in Manchester city centre is looking for a New Claims Advisor to join their dynamic team.This full-time position, Monday to Friday from 9am to 5pm, offers a salary of...

  • Customer Claims Handler

    3 days ago

    Manchester, United Kingdom Career Cross Ltd Full time

    **Customer Claims Handler - Manchester - £23k - £27k per annum plus company benefits** Our client is an extremely well established and successful Claims Management company based in Manchester; due to their continued success they are currently expanding their team and recruiting for an experienced Customer Claims Handler. **Main responsibilities of the...

  • Motor Claims Examiner

    2 weeks ago

    Manchester, United Kingdom Customer Labs Full time

    Job ResponsibilitiesAs a Claims Specialist, you'll be responsible for handling motor claims, ensuring fair and timely settlements for customers. Key responsibilities include:Undertaking roles and responsibilities in line with our Claims Specialist Progression MatrixProactively recording and managing claims, maintaining files within our service standardsBeing...

  • Medical Claims Advisor

    2 weeks ago

    Manchester, United Kingdom MMA Digital Full time

    **Job Description:**We are looking for a highly motivated Medical Claims Advisor to join our service contact centre teams based in West Didsbury, Manchester. The successful candidate will have excellent customer service skills and be able to work to set key performance targets.In this role, you will manage new claims enquiries via inbound or outbound calls...

Customer Claims Advisor

7 months ago

Manchester, United Kingdom BCA Full time

**Role: Customer Claims Advisor**
**Location**: BCA Manchester (hybrid)
**Working hours**: 40 hrs over 5 of 7 days; 9hr shifts between 8am and 7pm Mon-Fri and 8am-5pm Sat - Sun. Shift pattern to be determined based on business and personal requirements

**At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work.**
**We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.**

**Why choose BCA?**
- After passing 6 months’ probation you will receive £500 to spend on our rewards website
- Commission based bonus paid quarterly based on the individual and teams targets
- Employee Assistance Programme, supporting our staff wherever and whenever
- Number of schemes including Eye care, Cycle to Work and Referral scheme
- Access to The Constellation Hub providing online and store discounts with a range of retailers as well as access to competitions for sporting event tickets
- Trainings, Courses & Apprenticeships available for all staff
- Discounts on AA memberships
- Deals on new vehicles for you, your friends and family

**About the role**

**Responsibilities**
- To manage the customer experience throughout the claim, following the recommended call structure and deliver a high level of customer satisfaction.
- Review, investigate and respond to customers claims which are often complex, to assess claim validation.
- Take responsibility for your own caseload and become the point of contact for our customers using your time management and prioritisation skills.
- Act on Net Promoter Score (NPS) and customer feedback by engaging with customers to gain more insight to improve our customer’s journey and experience.

**Who you are.**
- Previous experience working within a call centre or any different customer service role with a lot of focus on answering call queries from the customers. (desirable)
- Previous experience within a customer focused claims management environment. (desirable)
- Strong communicative, negotiating and influencing skills.
- Ability to work calmly and confidently handling difficult customers.
- Ability to work under pressure towards achieving teams’ targets

**Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.