Medical Claims Advisor

3 days ago


Manchester, United Kingdom MMA Digital Full time

**Job Description:**

We are looking for a highly motivated Medical Claims Advisor to join our service contact centre teams based in West Didsbury, Manchester. The successful candidate will have excellent customer service skills and be able to work to set key performance targets.

In this role, you will manage new claims enquiries via inbound or outbound calls and assess potential opportunities for pursuing a claim. You will also need to be able to run through a structured pre-qualification call with customers to obtain specific information.

**Requirements:**

  • Previous experience as a Customer Service Advisor would be advantageous though not a must-have
  • A commitment to delivering excellent customer service
  • You will need to be computer literate
  • Target driven and able to successfully meet KPI measures

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