Insurance Claims Advisor

8 hours ago


Manchester, United Kingdom First Central Services Full time
Job Title: Insurance Claims Advisor

We're looking for an experienced Insurance Claims Advisor to join our team in Manchester. As an Insurance Claims Advisor, you will be responsible for handling insurance claims and providing excellent customer service.

The estimated salary for this role is £42,000 - £58,000 per annum, depending on experience.

Key Responsibilities:
Undertake roles and responsibilities in line with the Claims Specialist Progression Matrix.
Manage claims aligned to our file ownership principles and procedures, maintaining files within service standards and delivering against key performance objectives.
Monitor for potential fraudulent claims and act according to guidelines.
Comply with regulatory requirements, including Consumer Duty, DPA, AML, and Anti-Bribery principles.
Continuously assess and improve the claims process for best possible service to customers.
Show strong expertise in handling complaints and be flexible and positive.

Our Culture:
We're a dynamic and innovative insurance company, dedicated to providing excellent service to our customers. We're committed to attracting and retaining top talent and offer a range of benefits to support our employees' careers and well-being.
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