Insurance Claims Repair Manager

3 days ago


Manchester, United Kingdom Exchange Street Claims ltd Full time

We are looking for a highly skilled Insurance Claims Repair Manager to join our team at Exchange Street Claims ltd. As a key member of our team, you will be responsible for managing repair works with our contractor network following insurance claim approvals.

The successful candidate will have a background in insurance claims handling, with experience in technical building support and appointment scheduling. You must be able to manage challenging conversations, prioritize urgent repairs, and work both independently and in a team.

Your key responsibilities will include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements.

This is a hybrid role, offering the perfect blend of office and remote working. A competitive salary of £**38,000 - £45,000** per annum is on offer, along with a contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.



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