Claims Coordinator Specialist

3 days ago


Manchester, United Kingdom Exchange Street Claims ltd Full time

At Exchange Street Claims ltd, we are seeking a skilled Buildings Case Manager to join our team. As a Claims Coordinator Specialist, you will be responsible for managing repair works with our contractor network following insurance claim approvals.

The ideal candidate will have experience in insurance repair work, technical building support, and appointment scheduling. You must be able to manage challenging conversations, prioritize urgent repairs, and work both independently and in a team.

In this role, you will appoint contractors, oversee repair processes, validate estimates and final accounts, ensure SLA compliance, and escalate issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements.

A competitive salary of £**35,000 - £40,000** per annum is on offer, along with a contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.



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