Claims Management Executive

7 days ago


Manchester, United Kingdom HSB Engineering Insurance Full time

Job Purpose:

As the Claims Operations Manager, you will report directly to the Head of Claims. The role will oversee the Claims Handling team and Claims Relationship team, providing leadership and operational oversight to ensure exceptional customer service is delivered to HSB Engineering Insurance customers and internal colleagues.

Key Responsibilities:

  • Lead and motivate the Claims Handling team and Claims Relationship team to achieve their objectives.
  • Develop and implement operational strategies to drive business growth and improve customer satisfaction.
  • Collaborate with the Head of Claims to set and achieve departmental goals.

Requirements:

  • Proven leadership and management experience in a claims environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

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