Operational Support Assistant

6 months ago


Gateshead, United Kingdom Jackson Hogg Full time

Jackson Hogg is looking to recruit an Operational Support Assistant for a fantastic manufacturing company based on the team valley.

**Overview of the Operational Support Assistant**

**Role and Responsibilities of the Operational Support Assistant**
- Be the initial call point to help customers and site visitors, directing them appropriately.
- Comply with the company's standard operating procedures when carrying out day-to-day tasks.
- Make sure that all appropriate details for site visitors are obtained and recorded.
- Co-ordination and distribution of staff whereabouts on a weekly basis.
- Directs visitors by maintaining employee and department contact lists.
- Maintain the front desk and reception by keeping it neat and tidy.
- Timeously alert staff when their site visitor arrives.
- Sorting and distributing of incoming and outgoing mail.
- Organising transport (taxis) for visitors or staff as and when required.
- Arranging lunch buffets for Board Leadership and client meetings as and when required.
- Support the HR Manager in carrying out clerical tasks when needed.
- Booking and tracking of accommodation for installation crews.
- Assist with ad-hoc and assorted responsibilities when required.
- Contributes to team effort by accomplishing related results as needed.
- Ensuring stationery supplies are replenished.
- Update weekly scorecard
- Update On-Time-Delivery Tracker
- Various admin tasks related to stock control, largely using M1 (training to be provided).
- Admin related to stock checking of vinyl rolls.
- Upload and save totem photos (part of quality control process) from camera.
- Scan weld plans

**Essential Skills and Experience**
- Customer Service experience
- Excellent communication skills
- Good organisational skills
- Time management skills
- Ability to use initiative
- Experience using electronic diary systems
- Ability to work with sensitive and confidential information

**Job Types**: Permanent, Full-time

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person



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