Head of Operations
7 months ago
**What you'll be doing**:
As our Head of Operations you will support the General Manager in managing the catering function at Cinch Stadium, home of Northampton Saints.
You will take the lead in hospitality areas on Northampton Saints home match days, overseeing the retail and logistics function with the support of the Retail and Bars Manager.
Ensuring non-match day C&E functions are delivered effectively and to the highest standard, building strong client and supplier liaisons.
**More about the role**:
- Ensure that all company quality standards in every aspect of the operation are always adhered to
- Build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers as per the needs of the business
- Actively take the lead on events. This includes independently carrying out staffing plans, bespoke orders, attending pre-conferences with the relevant stakeholders and liaising with suppliers directly to tailor an event to the client’s needs and deliver operational excellence
- Ensure accurate and up to date communication is maintained with the relevant stakeholders in any event operation allocated
- Where instructed, to recruit, interview and select suitable new recruits for the site, ensuring that budgetary constraints are considered
- To champion the man management of and development of the catering team
- Ensure that labour costs within your control are managed and that budgeted costs are met, or improved upon and understanding any variances
- Ensure that consumable items ordered are kept in a secure location and wastage is always mínimalised
- Suggest to the General Manager developments in the operation that may improve the profitability, where agreed, implement and monitor these changes once approved
- Ensure that all financial administration within your area of responsibility is completed on a timely basis
- Support the wider Levy operation in external event management at the discretion of the General Manager
- Be an ambassador for Levy always
**What we’ll give**:
**Head of Operations**
- £35,000 per annum, 40 hours per week
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
- Medicash policy
- Eyecare vouchers
- Free parking
**Who you are**:
- Proven experience in a comparative role
- Strong, quality operational experience with a passion for F&B
- Articulate and numerate
- Awareness of government legislation, including health and safety and employment law
- Computer literate, with experience and an understanding of restaurant/bar software
- Results focused
- Able to use initiative
- Commercial judgment
- Motivational and development skills
- Resilience
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