Customer Service Advisor

6 months ago


Birmingham, United Kingdom Avery Healthcare Full time

**About The Role**:
**Clare Court Care Home** located in **Birmingham **is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.

**Your Money - Great Team Players Need Great Rewards**
- £10.45 per hour
- Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
- Holiday pay and holiday-type benefits through employee discount scheme
- Workplace Pension
- Refer a Friend payments
- Free DBS, free uniform
- Paid e-learning and training
- CQC outcome bonus
- Long service awards and recognition
- Career development with salary increases
- Staff wellbeing strategy

**Your Working Life**
- Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
- A career development pathway and support with qualifications - linked with increases in salary
- A comprehensive and supportive induction programme to ensure confidence and competence

**A**very #OneFamily Well-being Programme**
- Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
- Treat and pamper days
- Daily staff celebrations
- Staff well-being committees
- Mental health first aiders for staff
- Apprenticeship programme
- Managing Director award and Avery Awards

**About You**:
To join us as Customer Service Advisor, it is essential that you have a minimum of 2 years’ experience of a sales or sales support role, ideally within care or hospitality.

You will have excellent customer service skills to help put our enquirers at ease. We really hope your empathetic, yet energetic nature will shine through in this role, as well as your attention to detail to keep your records up to date at all times.

You will be a natural salesperson by nature but remember that care at Avery is not a strong sell. It is about finding the right solution for a family and supporting them in their journey; so, whether you are showing a new family around the home or organising a local event, your natural warmth and organisation skills are what makes a difference.

**About The Company**:
Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

**This Post will Require**

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.



  • Birmingham, United Kingdom Hart Recruitment Full time

    A fantastic opportunity has arisen for a Customer Service Advisor to join our client based in the Jewellery Quarter, Birmingham. Benefits include a BHSF package, an internal benefits package and 33 days holiday including Bank Holidays. You will be working 37.5 hours per week, 8.30 am to 5.00 pm Monday to Friday, flexibility is required. You will be working...


  • Birmingham, United Kingdom Hart Recruitment Full time

    A new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary assignment. You will be working 37.5 hours per week between the hours of 8.00 am...


  • Birmingham, United Kingdom Hart Recruitment Full time

    A new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis, shifts...


  • Birmingham, United Kingdom Hart Recruitment Full time

    A new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary position. You will be working 37.5 hours per week between the hours of 8.00 am to...


  • Birmingham, United Kingdom CV-Library Full time

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult...


  • Birmingham, United Kingdom RecRight Ltd Full time

    Customer Service Advisor (UK & Europe)As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUSTType: Permanent, Full timeSalary: £26,600 plus team performance bonusLocation: Aston, BirminghamWorking Pattern: Hybrid (3 office / 2 remote)Are you a customer service champion? Able to diffuse difficult situations with...


  • Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **Birmingham** **Temporary** **£12.02 per hour** **Core Hours 08.00am - 17.00pm or 09.00am - 18.00pm ( must be flexible for both shifts )** **About the Company**: A Global Fleet management company is looking to take on experienced Customer Service Advisors on a Temporary basis. This forward-thinking...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Customer Service Advisor BCR/AK/11069 Birmingham - St Paul’s Square £12 per hour 4-6 weeks Bell Cornwall Recruitment’s client is a rapidly growing broadband provider with offices across the country. They are currently in need of a temporary customer service advisor ideally with prior knowledge of broadband, and certainly tech savvy enough to support...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Customer Service Advisor BCR/AK/10907 Birmingham - St Paul’s Square £10.90 per hour, potential Temporary - Permanent Bell Cornwall Recruitment’s client is a rapidly growing broadband provider with offices across the country. They are currently in need of a temporary customer service advisor ideally with prior knowledge of broadband, and certainly...


  • Birmingham, United Kingdom Community Partnership Personnel Full time

    **Customer Service Advisor** **Birmingham** **Up to £16.00 per hour** **Temporary on-going contract (minimum 3 months)** Think Community Partnership are seeking a Temporary Customer Service Advisor to join our dynamic team and contribute to delivering exceptional customer service during a busy period. As a Temporary Customer Service Advisor, you will...


  • Birmingham, United Kingdom Hays Full time

    Customer Service Advisor Job at Birmingham City Council Your new company   We are looking for a number of Customer Service Advisors to join the teams within Birmingham City Council.Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services, and we want people with a passion...


  • Birmingham, United Kingdom Pybus Recruitment Full time

    **Customer Service Advisor - Erdington, Birmingham** **Salary: Starting from £27,000 + Bonus + Excellent Company Benefits** **Hours: Full-time, 45 hours per week, Monday to Friday with a half-day on Saturday (rotational basis)** **Contract: Permanent** We are currently seeking a dedicated Service Advisor who is committed to delivering outstanding...


  • Birmingham, United Kingdom InHealth Group Full time

    **Role**: Customer Service Advisor Location: Birmingham Salary: 20,319 This is a Full-Time position of 37.5 hours per week paying 20,319. InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the...


  • Birmingham, United Kingdom supreme recruitment services ltd Full time

    Supreme Recruitment are looking for a Customer Service Advisor to join one of our clients to help them support their customer base and help them achieve their goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. You will be part of small friendly team. As...


  • Birmingham, United Kingdom Roman Originals Full time

    Roman is one of the UKs fastest growing fashion retailers, with over 100 stores and an ecommerce offering which has seen at least 40% year on year growth every year since 2015. Due to our rapid online growth, our culture is fast - paced and unique, we recognise great achievements with great rewards. To support our ambitious growth, we are looking for...


  • Birmingham, United Kingdom Page Personnel Full time

    Hybrid Working - 3 Months Temporary Contract **About Our Client**: My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract. As Customer Service Advisor, based in Birmingham, you will be responsible for the following: - Undertaking the day-to-day...


  • Birmingham, United Kingdom E (Gas & Electricity) Ltd Full time

    **Customer Service Advisor** **Starting Salary £21,500, with £1,000 increase with each year of service up to £25,500** **Shifts patterns**: **Monday - Friday, No Saturday working.** **8 hour shift between the hours of 8.00am - 7.00pm Monday Friday** E (Gas and Electricity) is an established, Birmingham based domestic energy supplier. We supply energy...


  • Birmingham, United Kingdom BCA Full time

    **Senior Customer Service Advisor** **Birmingham Business Park - Solihull** **Mon - Fri 08.30 - 17.30** **up to £27,000 per annum** **Purpose of the role**: The role of Senior Customer Service Advisor is to proactively manage customer account contact regarding in flight issues and communication through relationship and inbox...


  • Birmingham, United Kingdom Advanced Logistics Recruitment Full time

    My client is a successful logistics company based near to Birmingham Business park and are currently looking for a Customer Service Advisor to join their team. You will be responsible for ensuring that deliveries and collections of vehicles are completed on time. Liaising with both customer and drivers regarding updates, delays, breakdowns etc. Ensuring...


  • Birmingham, United Kingdom CV-Library Full time

    Customer Service Advisor (Financial Services) Birmingham (Hybrid - Up to 3 Days from Home) £25,000 per annum Permanent, Full-Time, Monday - Friday (Hybrid working) GRG are pleased to be partnering with a well-established financial services company based in the heart of Birmingham, committed to providing outstanding support and service to their...