Administrator - Imaging

7 months ago


Cardiff, United Kingdom Spire Healthcare Full time

**Imaging Administrator | Cardiff | Competitive Salary | Part Time 30 hours a week | Permanent**

We are looking for an experienced Administrator to join our friendly Imaging Administration team here at Spire Cardiff. This role will suit someone who would like a challenging and busy role with plenty of variety.

Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.

The hospital offers a range of services and facilities including operating theatres, a dedicated endoscopy suite, a diagnostic and imaging department with an MRI and CT scanner. There are also outpatient and physiotherapy departments providing services six days per week.

**Duties and responsibilities will include**:

- Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter.
- To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
- To Register all new or follow up Patients, whether for procedures, Outpatients consultations or Pre-Op assessments.
- Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
- To provide reception cover and general administrative support to the Imaging department.
- To be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
- To promote a friendly, professional and positive attitude at all times.
- Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
- Excellent communication with patients, colleagues and all other customers in a friendly professional manner.
- Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.

**Who we're looking for**:

- Someone who is highly organised and able to manage workload.
- Experience in an administrative based position or in a similar environment would be beneficial.
- An excellent communicator and capable of delivering excellent customer service.
- Good computer skills and competent with Microsoft Office packages.
- A team player confident in interacting across a diverse range of people.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays (pro rata)
- Employer and employee contributory pension with flexible retirement options
- Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free onsite parking

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

We commit to our employees well-being through work life balance, on-going development, support and reward.
- For us, it's more than just treating patients; it's about looking after people._


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