Senior Administration Assistant

4 weeks ago


Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

To provide reception, clerical and administration duties, maintaining an efficient and friendly service to patients, relatives and visitors.
- To liaise with patients, visitors, staff and external providers.
- Support the manager and the administrative team in the administrative function as required.
- To project the professional image of the business through demonstrating excellent customer care in all activities.
- To provide support to a variety of members of staff (both clinical and non-clinical) working within the base.
- To support the purchase and supply of medical equipment and consumables (posture and mobility equipment, accessories, orthotics, prosthetics, and electrical assistive technologies) for Artificial Limb and Appliances Services.
- To receive calls from patients to report fault with equipment; identify problem, give troubleshooting advise to resolve the fault if possible; if not then organise for an appointment or a visit by a Clinical Technologist to repair the equipment, or arrange courier collection.
- To utilise the computerised ALAS stock control system (BEST)

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Oracle for ordering, receipt, control and distribution of equipment

Clinician visit booking will be a significant part of the role. Please see job description and personal specifications for full details.

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

English - You will be able to find a full Job description and Person Specification attached within the supporting documents

Cymraeg - Cewch hyd i Ddisgrifiad Swydd llawn a Manyleb y Person wedi’u hatodi o fewn y dogfennau ategol


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