Housing Officer

4 weeks ago

Darlington, United Kingdom SJOG Hospitaller Services Full time

Intensive Housing Officer - North

**Covering services in and around Bradford, North Yorkshire and Darlington**

**Salary**: £19,809.00 per year (£16.93 per hour)

Hours: 22.5 hours per week (working pattern to be agreed)

We are excited to be recruiting for an experienced Housing Officer to join the team covering the areas of Bradford, North Yorkshire and Darlington.

The purpose of the role is to assist the Intensive Housing Team to ensure individuals' needs are met by providing intensive housing management whilst maximising independence and choice.

**Please note that we are currently unable to sponsor overseas applicants and eligibility to work in the UK is required.**

**Skills and Responsibilities**:

- Complete housing assessments and sign up new tenancy agreements
- Assist Tenants to understand their tenancy and housing management policies
- Support people using the service in the day-to-day domestic maintenance and safety of their home
- Assist with breaches of occupancy agreements in consultation with support service teams and relevant agencies. Including preparation of notices.
- Use IT systems to log daily notes and all contact with tenants and agencies or services relating to a tenant
- To instigate and implement Arrears Procedures to ensure the payment of arrears, and prepare & monitor payment plans where necessary.
- Promote and sustain a culture within the service that integrates the core values of the charity, i.e. respect, compassion, hospitality, into the day to day life of the services
- Respect people’s right to privacy and maintain confidentiality at all times

**Essential Criteria**:

- Experience of the Social Housing Sector and delivery of core housing services and support
- Knowledge of housing benefits and welfare reform in a supported housing environment
- Knowledge of Microsoft office packages, particularly Word and Excel and Housing Management software programmes
- Ability to prioritise and manage own workload, time and travel
- An understanding of repairs management including an understanding of health and safety, fire safety and other property standard legislation
- Car owner prepared to use car for work purposes. Car is legally roadworthy, suitably serviced and includes business insurance.
- Flexible, approachable, positive and enthusiastic can-do attitude

**Desirable Skills**:

- Chartered Institute of Housing National Practitioner to level 3 or willingness to attain.
- Experience of working with vulnerable people with support / care needs

**Benefits and Rewards**:

- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities

**Job Type**: Part-time

**Salary**: £16.93 per hour

Expected hours: 22.5 per week

**Benefits**:

- Cycle to work scheme
- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have experience of working with the Social Housing sector and delivery of core housing services and support
- Are you able to work across properties and services situated in and around the Bradford area, North Yorkshire and Darlington?
- Do you have knowledge of housing benefits and welfare reform in a supported housing environment
- Do you have an understanding of repairs management including an understanding of health and safety, fire safety and other property standard legislation
- Are you a car owner prepared to use car for work purposes.

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Darlington

Application deadline: 03/03/2024
Reference ID: IHM-NORTH-FEB24

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