Patient Care Assistant

4 weeks ago

Sheffield, United Kingdom Linnaeus Full time

The role of a Patient Care Assistant is to support the nursing and wider practice team in achieving the highest standards of care. The Patient Care Assistant role will involve working in a variety of areas within the practice to support the team. It will be necessary to accept instruction from a variety of people including Management, Veterinary Surgeons and Registered Veterinary Nurses. Working enthusiastically within the team you will help maintain a happy, efficient and effective working environment.

**Main purpose & goals**:
Ensure the highest standard of care is provided to our patients and clients.
- Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic.
- Manage your areas of responsibility; working with other team members order to achieve this.
- Demonstrate a professional appearance reflecting the highest standards of professional practice.
- Ensure that you are clear of your roles, responsibilities and boundaries; demonstrating an awareness of the professional responsibilities of other team members.
- Participate and engage in training appropriate to your role, this may be in-house and/or by an external provider.
- Promote our team members, services and products, both in and out of the practice, at all times
- Understand and implement practice and group policies.

**Key responsibilities**:

- Assist with patient handling and restraint. Ensuring that all handling and restraint is carried out in a ‘patient friendly’ approach to ensure no unnecessary stress or discomfort to the patient.
- Prepare and maintain patient accommodation taking into account the condition and welfare of the patient, environmental enrichment and additional supporting aids as necessary.
- Cleaning and disinfection of patient accommodation to include ward and isolation accommodation.
- In-patient care to include exercising, feeding and grooming of hospitalised patients.
- Monitoring, recording and providing supportive care to patients, under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
- Assisting with laboratory diagnostic techniques to include preparation of equipment, processing samples and packaging for external laboratories.
- Assisting with diagnostic imaging to include maintenance and preparation of equipment and patient preparation and positioning.
- Cleaning, packaging and sterilisation of sterile supplies.
- Maintenance of theatre to include preparation of the environment and equipment and cleaning.
- Assist with patient preparation, surgical team support and recovery under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
- Assist with the management of the pharmacy to include unpacking of orders, stock rotation and environmental temperatures. Prepare and dispense a range of medication under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
- Cleaning, disinfection, equipment and consumable maintenance throughout the practice environment.
- Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures and taking payments.
- Follow standard operating protocols at all times to include:

- Wearing of appropriate personal protective equipment
- Waste disposal of hazardous and non-hazardous waste
- Handling and restraint of patients
- Area and equipment specific procedures
- Assist the Veterinary Surgeons, Registered and Student Veterinary Nurses, Reception staff and any other team member who requires support, where and when required.
- Attend and contribute to practice meetings and events.

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Linnaeus is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

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