Customer Service Specialist

4 weeks ago

Loughton, United Kingdom Abbott Laboratories Full time

**About Abbott**

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**The Opportunity**

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of **Customer Service Specialist** is within our **Rapid Diagnostics** business working across the UK and the role is based in **Loughton (Essex)**.

This role is part of the Customer Service team supporting the bookings of our clients’ medical appointments in our 23 medical centers in the UK. The work you perform as part of this role, impacts on our customer experience and will assist to maximise the operational efficiency and effectiveness of Customer Operations.

**What You’ll Do**

You are responsible for providing support in customer service functions in order to continue to provide our customers with the very best service possible. To achieve this you will be expected to:

- Liaise with clients, medical centers, healthcare professionals and external providers to ensure appointments are booked properly in the system
- Work methodically to ensure that standard operating procedures are followed and that workload is prioritised appropriately to meet agreed SLA’s / KPI’s

**Required Qualifications**
- Previous experience within an administrative or customer service role
- Excellent verbal, written and communication skills
- A dynamic team player who is collaborative but leads by example
- IT literate with a good level of experience in Word, Excel & Outlook

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

  • Customer Service Specialist

    4 weeks ago

    Loughton, United Kingdom Digby Morgan Full time

    summary - _ loughton, east of england_ - _ £11.79 per hour_ - _ temporary_- specialism - customer services- sub specialism - customer service- reference number - DW990 - job details Position: Customer Service Specialist Location: Loughton Duration: 12 months Hours: Mon - Fri / 37.5 Salary £11.79ph As part of our clients Rapid Diagnostics is part of...

  • Customer Service Specialist

    2 weeks ago

    Loughton, Shropshire, United Kingdom Digby Morgan Full time

    summary- _ loughton, east of england_- _ £11.79 per hour_- _ temporary_- specialism- customer services- sub specialism- customer service- reference number DW990- job detailsPosition: Customer Service SpecialistLocation: LoughtonDuration: 12 monthsHours: Mon - Fri / 37.5Salary £11.79phAs part of our clients Rapid Diagnostics is part of our clients...

  • Customer Service Specialist

    2 weeks ago

    Loughton, Shropshire, United Kingdom Randstad Delivery Full time

    Customer Service Specialist Position - Join Our Team!Company: Randstad CPELocation: Loughton, IG10Salary: Pay rate per hour based on a £25,600 annual salaryDuration: 12-month contract with potential for extensionShifts: Monday to Friday, 9:00 am to 5:00 pmPosition Summary: The focus is on producing inks preparation, Screen Printed electrodes, and foiled...

  • Customer Service Specialist

    5 days ago

    Loughton, Shropshire, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.The Opportunity Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry...

  • Customer Service Specialist

    4 weeks ago

    Loughton, United Kingdom Abbott Full time

    The Opportunity Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. The position of Customer Service Specialist...

  • Customer Service Specialist

    5 days ago

    Loughton, United Kingdom Abbott Laboratories Limited Full time

    About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. The Opportunity Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and...

  • Customer Service Specialist

    5 days ago

    Loughton, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.The Opportunity Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts...

  • Customer Service Specialist

    3 weeks ago

    Loughton, United Kingdom Randstad Delivery (GBS) Remote Work Freelance Full time

    Customer Service Specialist - Job VacancyLocation - Loughton, IG10 Pay rate - PH based on a £25,600 salaryDuration - 12 months, potential for extentionShift pattern - Monday to Friday, 9:00am to 5:00pmPosition Summary? The operation is producing inks preparation, Screen Printed electrodes, foiled packagedelectrodes used for self or medical diagnosis? The...

  • Customer Support Specialist

    4 weeks ago

    Loughton, United Kingdom Metroweigh Limited Full time

    Metroweigh are leaders in high quality weighing solutions and inline inspection systems. We are a family run business of 45 years and are expanding to support the company growth plan. Metroweigh specialise in the food manufacturing industry, along with pharmaceutical and freight forwarding. We are employing a Customer Support Specialist - B2B, who will act...

  • Customer Support Specialist

    4 weeks ago

    Loughton, United Kingdom Metroweigh Limited Full time

    **Be part of a fun, flexible, focused team.** Metroweigh are leaders in high quality weighing solutions and inline inspection systems. We are a family run business of 45 years and are expanding to support the company growth plan. Metroweigh specialise in the food manufacturing industry, along with pharmaceutical and freight forwarding. We are employing a...

  • Customer Service Adviser

    1 month ago

    Loughton, Shropshire, United Kingdom Randstad Full time

    Customer Service Specialist - Job VacancyLocation - Loughton, IG10Pay rate - GBP12.50phDuration - 12 months, potential for extentionShift pattern - Monday to Friday, 9:00am to 5:00pmPosition Summaryx25CF; The operation is producing inks preparation, Screen Printed electrodes, foiled packagedelectrodes used for self or medical diagnosisx25CF; The electrodes...

  • Customer Service Advisor

    4 weeks ago

    Loughton, United Kingdom Kier Group Full time

    We’re looking for Customer Service Advisors to join our Housing Maintenance team based in Loughton. Within this role, you can enjoy family friendly policies, access to both Cycle to Work and Green Car schemes and even more. **Location**: Loughton - Office based **Contract**: Permanent - full time - 40 hours per week **Responsibilities** As Customer...

  • Customer Service Advisor

    1 month ago

    Loughton, United Kingdom Kier Group Full time

    We’re looking for Customer Service Advisors to join our Housing Maintenance team based in Loughton. Within this role, you can enjoy family friendly policies, access to both Cycle to Work and Green Car schemes and even more. **Location**: Loughton - Office based **Contract**: Permanent - full time - 40 hours per week **Responsibilities** As Customer...

  • Customer Service Advisor

    1 month ago

    Loughton, United Kingdom Kier Group Full time

    We’re looking for an Customer Service Advisor to join our Housing Maintenance Team based in Loughton. Within this role, you can enjoy enhanced pension contributions, Green car scheme, smart spending and even more. **Location**: Loughton - Office Based **Contract**: Permanent - Part Time - 16 Hours per week - flexible on days and hours...

  • Specialist Production Instruction

    4 weeks ago

    Loughton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 357050**Salary**: - £30,471- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- Band 4**Contract type**: - Permanent**Type of role**: - Education and Training - Health and Safety - Operational Delivery**Working pattern**: - Full-time**Number of jobs...

  • Customer Service

    3 weeks ago

    Loughton, United Kingdom Focus Resourcing Full time

    Providing customer service support within a personable and professional team, this position offers an annual salary of £25000 - £26,500. Working 37.5 hours a week, hours are between 7.30am - 5.30pm Monday to Friday, and 26 days annual leave plus bank holidaysare offered. This is not hybrid working.a **Duties**: - Customer Service team breakdown issues...

  • Specialist Production Instruction

    3 weeks ago

    Loughton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 354468**Salary**: - £30,471- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Education and Training - Health and Safety - Operational Delivery**Working pattern**: - Full-time**Number of jobs...

  • Loyalty Specialist

    3 weeks ago

    Loughton, United Kingdom Sytner Group Full time

    Our Loyalty Specialists really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Loyalty Specialist means you will be the key point of contact for our customers during their service visit, tasked with explaining and promoting our exciting offers that are...

  • Loyalty Specialist

    2 weeks ago

    Loughton, Shropshire, United Kingdom Sytner Group Full time

    Our Loyalty Specialists really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.Joining us as a Loyalty Specialist means you will be the key point of contact for our customers during their service visit, tasked with explaining and promoting our exciting offers that are...

  • Customer Service Assistant

    2 weeks ago

    Loughton, United Kingdom JAMDOUGHNUT Full time

    **Customer Service Assistant** A fantastic opportunity has arisen with a fast paced, growing start-up App which is helping thousands in the UK save money every day. We are recruiting for an outgoing and enthusiastic individual to join our growing team that can work across our multi-channel consumer engagement channels, responsible for delivering an...