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Customer Service Advisor

4 months ago

Belfast, United Kingdom EE Full time

Full time: Permanent

**Salary**: £21,408 plus regular bonuses. (£10.98 per hour)

**The Role **

Are you someone with enthusiasm and belief in providing excellent customer service?
If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, you’re the expert that our customers love talking to.
We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

**Your Future With Us **

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask

**Wondering If You’re What We’re Looking For? **

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

**Wondering What’s In It For You? **

Being part of the EE family brings a huge number of benefits including the below:
- A great starting salary of £21,408, plus incentives throughout the year
- Our Smart working model which supports you to create a flexible working routine that works for you
- Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year
- Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts
- Brand new sites We are currently refurbing all our contact centres to make them state of the art and a great place to work