Admissions Scheduler

4 days ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

The Admissions Department is looking for motivated, organised individuals to join their friendly team. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.

This is an exciting time to join a growing department. The role of the Scheduler requires you to cover all specialties and to provide support to other areas during times of annual leave or other absences. Duties will include contacting patients to arrange admission for surgery, booking patients into the hospital database, checking confidential information, liaising with patients medical staff, nursing and theatre staff face to face and over the phone, data entry and hospital notes management.

This is a challenging role and if you think that you are the right person we would like to hear from you.
Career Development

Whether you work in a clinical or non-clinical role, our Trust is an excellent place to develop your skills and experience. We’ve engaged the whole workforce in developing a genuine learning culture that is building on the strengths of the pre-merger organisations.

You can look forward to a wide range of internal and external educational opportunities, such as academic courses, study days and conferences. There are also extensive resources available including self-directed learning materials.

We take a structured approach to each individual’s development, which is overseen by line managers.
- Co-ordinating and responsibility for patients on the waiting list for elective surgery within their designated specialty.
- Providing a primary point of contact between the multi-disciplinary team and their colleagues, patients and relatives.
- Schedule elective admission, contacting patient offering them admission dates and agree with them the date of admission.
- To use the 18 week Referral to Treatment guidance to manage the elective patient journey and develop expert knowledge of RTT.
- To liaise with clinicians to ensure effective organisation and scheduling of theatre lists.
- To attend weekly PTL meetings with Service Manager ensuring theatre lists are booked to maximum capacity. This will involve proactively looking to fill late cancellations in order to maximise capacity and activity.
- To assist the Admissions Supervisor in monitoring and recording Surgeon annual leave and arranging cover where appropriate, ensuring relevant escalation to Service Manager in line with local leave booking policy where appropriate.
- Maintain a good understanding of the Trusts Access Policy and ensure that booking processes remain in line with the policy.
- To be responsible for anticipating potential breaches and escalating in good time to the Service Manager. This involves working with the Service Manager/Assistant Service Manager proactively to seek solutions to anticipate and avoid breaches.
- Be proactive in escalating where capacity limitations threaten target compliance and contribute to seeking ways to increase capacity.
- To undertake regular validation of waiting list.
- Make appointments for patients pre-assessment for surgery, in-line with the particular patients’ needs, or as directed by medical/clinical staff guidance.

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