Customer Service Advisor
7 months ago
Salary £23,152 - £23,893 Per annum | Permanent, Full Time, 37 hours per week | Customer Access Service |
Pay Award Pending
**International Sponsorship **- this role is **not **open to international sponsorship
**Are you ready for a new challenge?**
**Are you passionate about making a difference in people's lives? **Do you want a job that offers full training and ongoing support? A job that is flexible to support your work life balance? A job that is also rewarding, where you can develop your career within Adult Social Care?
**If you like the sound of the above then the Customer Access Service has the perfect job for you
- **
Several exciting opportunities have arisen to work as part of our Community team within the Customer Access Service - the first point of contact for Lancashire County Council. You will be part of our busy service assisting the residents of Lancashire in accessing many of the services the Council provides.
**What is my role?**
When you join us, your Customer Access journey will start with bespoke in-house training at our contact centre in Accrington. We want to make sure that you feel comfortable and confident in giving the best possible service to the people of Lancashire and our training and ongoing support reflects this. Following this initial training period you will be provided with equipment to work from home but will still be required to attend the office for training, team meetings and any other activities that benefit from face to face contact with colleagues. To work from home, you will require access to broadband.
**Hours of work?**
Please note, we have both permanent and temporary opportunities available.
**We're Looking For Individuals who**:
- Are passionate about all aspects of customer service.
- Display excellent communication skills.
- Have the ability to actively listen to our customers whilst providing advice and guidance, addressing their concerns and resolving their enquiries.
- Are highly proficient in the use of ICT systems. Experience of working in a customer contact centre would be useful but is not essential and full training will be given.
- Have a positive 'can-do' attitude.
Please feel free to contact us for an initial informal and confidential chat by calling **Jackie Ham on 01772 537414 or Lindsey Ham on 01772 535440.**
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
Job Description & Person Specification
-
Customer Service Advisor
7 months ago
Accrington, United Kingdom Fresh Perspective Resourcing Ltd Full timeAre you a superstar Customer Service Advisor with bags of personality? Do you love having a good chinwag and have a passion for helping people? Then look no further We’re currently hunting for an amazing Customer Service Advisor to join a buzzing close knit team. You’ll get the opportunity to build long lasting relations all whilst having a laugh...
-
Customer Service Advisor
2 weeks ago
Accrington, United Kingdom Search Consultancy Full timeCustomer Service Advisor Training in Accrington, then working from home! Pay £11 per hour, weekly pay 36.5 hrs per week Start dates throughout April! Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer...
-
Customer Service Advisor
2 weeks ago
Accrington, United Kingdom Recruitment Solutions NW Full timeAccrington £21,000 We are working with a client in Accrington to Appoint a Customer Support Advisor. The purpose of this role is to provide support to franchisees of the business with any queries and training they require. In addition to this you will be required to provide administrative support across mailbox functions within the...
-
Customer Service and Collections Advisor
2 weeks ago
Accrington, United Kingdom Search Consultancy Full timeCustomer Service and Collections Advisor Accrington - Fully office based! Pay £9.50 per hour 36.5 hrs per week Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer service? Do you like resolving problems...
-
Customer Service Advisor
2 weeks ago
Accrington, United Kingdom World Options Ltd Full timeWorld Options supports businesses to meet their customer demand by providing an industry leading, simple and cost effective solution to all their shipping needs. We do this through a network of motivated and driven individuals who have taken the opportunity to become a World Options franchisee, supported by our Head Office team. Our Mission ‘Be Global’...
-
Customer Service Advisor
7 months ago
Accrington, United Kingdom World Options Ltd Full timeWorld Options supports businesses to meet their customer demand by providing an industry leading, simple and cost effective solution to all their shipping needs. We do this through a network of motivated and driven individuals who have taken the opportunity to become a World Options franchisee, supported by our Head Office team. Our Mission ‘Be Global’...
-
Customer Service Advisor
8 months ago
Accrington, United Kingdom World Options Ltd Full timeWorld Options supports businesses to meet their customer demand by providing an industry leading, simple and cost effective solution to all their shipping needs. We do this through a network of motivated and driven individuals who have taken the opportunity to become a World Options franchisee, supported by our Head Office team. Our Mission ‘Be Global’...
-
Customer Service Advisor
3 weeks ago
Accrington, United Kingdom Millercare Ltd Full time**Job Description - Customer Service Advisor** You will also need to be IT literate and have the ability to cope under pressure. Excellent customer service is essential. **About Millercare** With 70 years’ experience and 14 stores across the region, Millercare is the leading mobility and healthcare company in the North West of England. Our reputation is...
-
Customer Service Advisor
3 weeks ago
Accrington, United Kingdom The Best Connection Employment Group Full timeThe Best Connection are looking to recruit a 'Customer Service Advisor' for a prestige client. - Location; Accrington - Permanent (Full Time) Roles/Duties; - Inbound and Outbound Calls - Taking inbound orders, dealing with quotes and up-selling the product. - Taking ownership of the calls dealt with. - Take enquiries from the customer. - Take in the sales...
-
Customer Service Advisor
7 months ago
Accrington, United Kingdom World Options Ltd Full timeThe role is predominately telephone based, therefore you will need to have excellent telephone communication skills. This is a complex and varied role in an exciting, friendly and busy customer service environment, providing a great opportunity for someone to enhance their skills. **Required Experience**: - Knowledge of couriers including UPS, DHL, TNT...
-
Customer Service Advisor
3 weeks ago
Accrington, United Kingdom apetito Full timeOverview: **The Role and Team** **This role is 22.5 hours per week, any 3 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer Services...
-
Customer Service Advisor
3 weeks ago
Accrington, United Kingdom apetito Full timeOverview: **The Role and Team** **This role is 22.5 hours per week, any 3 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer Services...
-
Customer Service
2 weeks ago
Accrington, United Kingdom Search Consultancy Full timeCustomer Service Advisor Accrington, office based job! Pay £10.01 per hour, weekly pay 40 Hour per week Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer service? Do you like resolving problems and...
-
Customer Service Advisor
2 weeks ago
Accrington, United Kingdom BT Full time**Where**: Accrington **Full time**: Permanent **Salary**: £20,511 plus on target bonus’s **Hourly rate**:£10.52 Want a new challenge?** Sounds Good** Somewhere you get loads of benefit’s? **Sounds Good** What about a brilliant career? **Sounds Good** How about some working from home? **Sounds Good** **What’s in it for you?** We have some...
-
Customer Service Advisor
3 weeks ago
Accrington, United Kingdom Appcastenterprise Full time**Where**: Accrington **Part time**: Permanent, Part Time - 20 or 25 hours **Salary**: 25 hours £13,674 plus on target bonus’s - 20 hours £10,939.20 plus on target bonus's **Hourly rate**:£10.52 Want a new challenge?**Sounds Good** Somewhere you get loads of benefits? **Sounds Good** What about a brilliant career? **Sounds Good** How about some...
-
Customer Service Advisor Yard
2 weeks ago
Accrington, United Kingdom Saint-Gobain Full timeCustomer Service Advisor Yard Customer Service Advisor - Sales and Distribution Yard Assistant Full Time : Mon & Fri 0730 - 1700 and ALT Sat 0800 - 1200 At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years....
-
Customer Service Advisor Yard
2 weeks ago
Accrington, United Kingdom Jewson Full time**The Role** Customer Service Advisor Yard Customer Service Advisor - Sales and Distribution Yard Assistant Full Time : Mon & Fri 0730 - 1700 and ALT Sat 0800 - 1200 At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5...
-
Service / Parts Advisor
7 months ago
Accrington, United Kingdom Scope Personnel Full timeAutomotive Service / Parts Advisor Job available! We are recruiting for a fantastic opportunity with a growing Franchised Dealership! **Job Role** An exciting opportunity has arisen for a successful and motivated experienced automotive Service Advisor to work for a busy dealership. You will facilitate the efficient operation of the Service department...
-
Customer Support Advisor
2 weeks ago
Accrington, United Kingdom Studio Retail Ltd Full time**Customer Support Advisor** **36.5 hpw** **Clayton Le Moors, Accrington** **Based on experience & performance + Benefits** **About Us** **Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And...
-
Customer Service Advisor Role for Growth
4 weeks ago
Accrington, Lancashire, United Kingdom EE Full timeJob DescriptionAs a customer service advisor at EE, you will be responsible for delivering exceptional and personal service to our customers. This role requires someone who is passionate about helping others, has excellent communication skills, and is able to work in a fast-paced environment.Key ResponsibilitiesProvide outstanding customer service through...