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Customer Service/sales Administrator

3 months ago

Newcastle upon Tyne, United Kingdom Forest Master Limited Full time

**Customer Service / Sales Administrator**

**JOB SUMMARY**:
We are offering a starting salary of £24,106 per annum with the view to increase to **£26,106** on successful completion of a 12 week probationary period.

**KEY RESPONSIBILITIES**:

- Processing and administering orders, ensuring delivery of goods on time and in full
- Administration of returns and repairs
- Taking responsibility for all administrative tasks to do with the processes of dispatched and returned goods
- Ensuring all health and safety procedures are adhered to at all times
- Maintaining and improving systems and process

**SKILLS, QUALIFICATIONS and EXPERIENCE REQUIRED**:

- Customer Service experience is essential for this role
- Previous Office / Dispatch administration experience is essential, as is the ability to multi task
- An understanding of Linnworks would be advantageous
- Excellent written and verbal communication skills are essential

**Job Types**: Full-time, Permanent

**Salary**: From £24,106.00 per year

**Benefits**:

- Additional leave
- Free parking
- On-site parking
- Transport links

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 2 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

Application deadline: 05/04/2024
Reference ID: Customer Service / Sales Administrator