Customer Service and Sales Coordinator

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Catalyst Full time

Job Summary:

Catalyst is seeking a highly organized and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a critical role in supporting our sales team by handling customer inquiries, processing orders, and providing administrative support.

Key Responsibilities:

  • Process customer orders in a timely and accurate manner
  • Handle customer inquiries and respond to their needs in a professional and courteous manner
  • Provide administrative support to the sales team, including data entry and record-keeping
  • Assist with the preparation of sales reports and other administrative tasks
  • Work closely with the sales team to ensure seamless communication and coordination

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1-2 years of experience in a sales or administrative role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and other software applications

Benefits:

  • Competitive hourly rate of £12 per hour
  • Weekly food allowance
  • Annual profit-related bonus
  • Overtime paid at 1.3 times regular rate
  • Christmas hamper and allowance
  • 20 days of paid holiday time per year, plus statutory bank holidays
  • Pension plan

Working Hours:

The Sales Administrator will work a flexible schedule, including early morning shifts, to ensure seamless coverage of our sales operations. The ideal candidate will be able to work a minimum of 16 hours per week, with opportunities for overtime as needed.



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