Customer Service Administrator

1 week ago

Newcastle upon Tyne, United Kingdom Designer Contracts Full time

Designer Contracts is the UK’s largest flooring contractor operating across 13 regional facilities. As well as floor covering, the company provides curtains and blinds, furniture and lighting, and also operates a show home interior design services division.

We have been supplying and installing across the nation since 1992 and now employ over 350 staff members with an annual turnover in excess of £40 million. Our valued staff are our key asset.

Our continuous success is based on having a loyal, motivated and welcoming team of people with a drive to succeed.

Due to our continued growth we have an exciting opportunity for a Customer Service Administrator to join our friendly team based in Newcastle.

**Salary - **£23,500 plus bonus

**Type - **Permanent, Full Time

**Working Pattern - **Monday to Friday, 8:30am to 5:00pm

We are looking for a positive and enthusiastic individual with a genuine passion for providing a professional customer service experience.

Do you have:
Excellent customer service, communication and interpersonal skills?

An ability required to prioritise, multi-task, and manage your time effectively?

If so then we would like to hear from you

**Key areas of responsibilities include**:

- Resolving customer care issues in order to prevent their escalation.
- Logging, keying and tracking stock, and identifying and reducing unallocated stock.
- Arranging fittings and work using the fitting diary.
- Liaising with fitters, clients and sites/sales.
- Participating in office duties, such as answering phone calls, managing incoming and outgoing post, and carrying out general housekeeping tasks.
- Ensuring all administration tasks are accurately completed and in line with our compliance standards.
- Utilising a variety of computer programmes to complete tasks efficiently.

**Key Requirements**:

- Commitment to working well under pressure and as part of a team.
- Articulate, computer-literate, and excellent communication skills.
- Proven experience in an administration role.

**Our generous benefits package includes**:

- Competitive Bonus
- 32 days holiday including 8 bank holidays
- Additional days leave for long service
- Health care plan provided by Westfield Health
- Life Insurance
- Contributory Pension scheme
- Free on-site parking
- Cycle to work scheme
- All inclusive and paid for team building days out
- Extensive training programs for ongoing learning and development
- A generous employee discount

**Designer Contracts is an equal opportunities employer**

Across the UK we have been installing all types of flooring for many years. We are a progressive, customer service focussed company that goes beyond an extensive product range of floorcoverings and includes
- **Curtains & Blinds**:

- **Showhome & Design Services**:

- **Furniture & Lighting**

We are a national company with a unique network of 15 regional centres. Since 1992 we have enjoyed considerable growth, allowing us to build considerable financial resources, a robust operational structure, fantastic buying power and an experienced workforce of 300 employees. This gives us great stability and it means you can trust us to meet all your needs; now and in the future.

Telephone**:01246 854577

  • Customer Service Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Full Time Contract with immediate Start available. - Opportunity to join a reputable company! **About Our Client**: Page Personnel are currently working with an industry leading business to recruit a Customer Service Administrator to join their team in Newcastle upon Tyne, with immediate start for a 6 week duration with the potential to be extended! This is...

  • Customer Service Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Page Personnel - UK Full time

    Full Time Contract with immediate Start available. - Opportunity to join a reputable company! **About Our Client**: Page Personnel are currently working with an industry leading business to recruit a Customer Service Administrator to join their team in Newcastle upon Tyne, with immediate start for a 6 week duration with the potential to be extended! This is...

  • Customer Service Administrator

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Fawkes and Reece Full time

    **CUSTOMER CARE ADMINISTRATOR ROLE - OFFICE BASED - NEWCASTLE** My client are a property company specialising in new builds who are currently looking for a Customer Service Administrator to join their team to be office based in Newcastle Day to day duties: - Keeping the internal CRM system up to date - Provide administration support to all members of...

  • Customer Service Administrator

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full time

    We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...

  • Customer Service Administrator

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full time

    We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...

  • Customer Service Administrator

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full time

    We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...

  • Customer Service Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full time

    We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...

  • Customer Service Administrator

    1 month ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    Job Description: We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and...

  • Customer Services Administrator

    6 days ago

    Newcastle upon Tyne, United Kingdom Gas Direct Ltd Full time

    **Position**:Customer Services Administrator **Department**:Customer Services **Term of Employment**: Permanent - Full Time **Hours**:37.5 hrs. per week, Monday to Friday between the hours of 8.00am-5.00pm **Salary**: £10.91 rising to £11.24 after probation period **Reporting to**: Customer Services Manager **About Us**: Gas Direct (formerly Dixons...

  • Customer Service Administrator

    1 month ago

    Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    Job DescriptionJob Description: We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer...

  • Customer Service Administrator

    2 months ago

    Newcastle upon Tyne, United Kingdom Purchasing Professionals Full time

    **Customer Service Administrator - Newcastle (NE1) - Permanent - Full time** *Hours of work: 40 hours per week Monday to Friday, 8am - 5pm or 9am - 6pm on a rota basis, working 1 in 4 Saturdays with a lieu day off the following week. There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in...

  • Customer Service Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Customer Service Administrator

    3 weeks ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    Our client is looking to recruit a Customer Service Administrator to work at their City Centre location on a temporary basis for up to 4 months (possibly longer). Duties will mainly comprise of general administration and data entry and those with a customer service background would be preferred. * Working 37 hours per week, between 7am and 7pm, Monday to...

  • Customer Service Administrator

    1 month ago

    Newcastle upon Tyne, United Kingdom Reed Full time

    Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team. A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle...

  • Customer Service Administrator

    2 months ago

    Newcastle upon Tyne, United Kingdom Designer Contracts Full time

    Customer Service Administrator

  • Customer Service Administrator

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Connectment Full time

    **Customer Service Administrator** **Newcastle (Hybrid Working)** **£22,000 + Monthly Bonus** Connectment are currently working with an award-winning group within financial services who are looking to recruit multiple administrators due to unexpected growth. **Key Responsibilities**: - Meeting deadlines - Calculation and payment of benefit requests in...

  • Customer Service Administrator

    3 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Full time

    Rewards and Benefits on offer: Immediate start date. Hybrid working available. A highly interesting and varied role. Superb company culture Varied and interesting role Friendly working team environment About the Company: Join our established and successful company based in Newcastle. We are currently seeking a Customer Service Administrator to...

  • Customer Service Administrator

    1 week ago

    Newcastle upon Tyne, United Kingdom Designer Contracts Full time

    Designer Contracts is the UK’s largest flooring contractor operating across 13 regional facilities. As well as floor covering, the company provides curtains and blinds, furniture and lighting, and also operates a show home interior design services division. We have been supplying and installing across the nation since 1992 and now employ over 350 staff...

  • Customer Service Administrator

    3 weeks ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    Our client is looking to recruit a Customer Service Administrator to work at their City Centre location on a temporary basis for up to 4 months (possibly longer). Duties will mainly comprise of general administration and data entry and those with a customer service background would be preferred. * Working 37 hours per week, between 7am and 7pm, Monday to...

  • Customer Service Administrator

    6 days ago

    Newcastle upon Tyne, United Kingdom Gem Partnership Ltd Full time

    Our client is looking to recruit a Customer Service Administrator to work at their City Centre location on a temporary basis for up to 4 months (possibly longer). Duties will mainly comprise of general administration and data entry and those with a customer service background would be preferred. Working 37 hours per week, between 7am and 7pm, Monday to...